Performance Assurance Engineer

Date: May 5, 2023

Location:

Welshpool, WA, AU, 6106

Req ID: 26086

Onsite or Remote: Hybrid Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximising value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimising performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Modular Mining Systems is the global leader in mine management technology and a wholly-owned subsidiary of Komatsu LTD. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry.

We’re more than a company, and we’re a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.

Job Purpose

We are seeking a highly motivated and energetic person who can deliver a superior level of professional excellence and contribute to maintaining our position as the world leader in real-time Mine Management Systems across our blue-chip customer base whilst also maintaining our immaculate safety record.

This full-time position forms part of a dedicated professional team focusing on maximising the value in use provided by our industry leading products and solutions to our customers' operations. This initiative is based on the Japanese concept, GEMBA.

Travel Requirements

Up to 30%

Job Duties and Responsibilities

Delivery of "value in use" to our customers by visiting site and reviewing how the system is being operated.
Identify improvement opportunities such as training, assisted operations and advise on system usage and navigation.
Data gathering, analysis and reporting
Assist in the preparation of data analysis pre and post site visits to benchmark, identify issues and potential improvements.
Prepare and coordinate reports for our customers.
Ensure all activities are completed in a safe manner.

Required Skills

Tertiary qualifications in engineering or mining or a similar related field.
Highly analytical, ability to swiftly identify opportunities and solutions.
Experience in mining and/or knowledge of the related terms, processes, technology applications and solutions.
Strong verbal and written communication skills with the ability to present information in a clear and concise manner.
High level of computer literacy with Microsoft® Office competency.
Willing to travel to mine sites throughout Australia on a regular basis

Desired Skills

Experience in Data Visualisation and Analytics – Power BI, Tableau.
Process improvement training/qualifications such as Six-Sigma.
Experience with Modular or related Fleet Management or Machine Guidance products.

Modular Mining Systems Pty Ltd is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to gender, race, age, disability, sexual orientation, or religion.