Training Specialist

Job Purpose

This role is responsible for designing and delivering high quality training packages for use aimed at enhancing the user experience of Modular supplied products. You will train customers and employees in using Modular products by using audio/visuals, in-seat, classroom and hands-on training methods to improve system usage and improve customer value. 

This permanent, full-time position has extensive travel requirements and therefore your location is negotiable. 

Travel Requirements

Ability to frequently travel throughout Australasia, involving upwards of 75% of your time. Overseas travel may also be required. 

Job Duties and Responsibilities

• Create and design training packages using documentation, audio/visuals ad other tools which focus on the requirements of the learners and the required competencies for using Modular products effectively. 
• Facilitate and deliver high quality training to clients and employees in classroom and/or operational environments. 
• Use a variety of tools including exams (written and verbal), practical demonstrations, logged sat time, KPI portfolios, observational assessments and computer-based assessing to measure the competency of learners. 
• Work with other business units within Modular to assist clients to improve system usage and show the value in use of the product. 
• Effective, efficient and accurate use of business systems including but not limited to Sharepoint, Zendesk support portal, Harvest. 
• Collaborates and communicates across business units within Modular to achieve goals and objectives. 
• Complies with corporate Training processes. 
• To maintain compliance to all legislative, Modular and customer site policies, rules and requirements. 
• Reinforce awareness and demonstrate commitment that safety is our top priority and “zero accidents” is achievable.

Required Skills

• Knowledge and understanding of the Modular Minecare system on a mine site.
• Sound knowledge of mining operations.
• Ability to facilitate presentations in a group and classroom environment.
• Strong verbal and written communication skills
• High energy levels with the ability to motivate and engage with participants.
• Exceptional Customer Service skills
   

Desired Skills

• Certificate 4 in Training and Assessment

Why Work With Us

• We Live by Our ‘SLQDC’ Vales: Safety, Compliance and Law, Quality and Reliability, Delivery and Cost  
• Insurance Cover: Death, TPD and Income Protection Insurances provided during your employment  
• Yearly Bonus: Potential for all employees to receive a yearly bonus 
• Healthy Lifestyles: Reimbursements for a healthy lifestyle (gym memberships or sporting activities) 
• Work life balance: Hybrid work and 9 day fortnight options 
• Study: Educational Reimbursements for study applicable to your role or future progression within the company 
• Inclusivity and Diversity: We are an Equal Opportunity Employer and we value diversity and inclusion in the workplace. We welcome all candidates to apply. 
• We Care: Our peoples’ health & wellbeing is imperative to us, so we offer a Wellbeing Program for confidential psychology services for the whole family. 
• Central location: Milton office, close to public transport.

Closing Date

Applications will be reviewed as they are received, please do not delay in applying.