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Mechanical Service Technician / Engineer - Development

Date:  Feb 14, 2024

Rutherford, NSW, AU, 2320

Req ID:  27867
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

An exciting opportunity exists for an exceptional, technically minded Development Mechanical Service Technician / Engineer to join our global organization. Reporting to the Field Service Coordinator. You will be responsible for ensuring optimum performance for the organization’s mining systems in terms of safety, reliability and productivity.

Key Job Responsibilities

  • Provide customers with pro-active advice and support, increasing equipment performance and productivity.
  • Facilitate Flawless Start-up plans in line with global policy.
  • Develop and standardise equipment and system commissioning plans.
  • Provide advanced technical support for equipment in the field.
  • Coordinate new product field trials and document results including any opportunities for product enhancement.
  • Collate field data and evidence for Root Cause Analysis (RCA) activities for major failures and unresolved reliability issues.
  • Engage with key stakeholders to identify opportunities to offer solutions for customer needs.


  • Mechanical Trade or Engineering qualifications.
  • Hydraulic qualifications.
  • Experience in mining manufacturing and engineering or in a similar heavy engineering environment with an emphasis on field applications.
  • Exposure to mining systems and applications.
  • Experience in new product introduction for mining systems or heavy mobile machinery.
  • Working knowledge of mining system planning and operation at a mine site.
  • Intimate knowledge of field engineering problem identification and resolution processes within various aspects of the KMC business.
  • Detailed knowledge of appropriate Australian Standards, Mines Department regulations and Hazardous Area Standards.

Komatsu Benefits

  • 12 weeks paid primary career parental leave
  • Discounts on Apple, Dell, Lenovo and Microsoft products
  • Recognition and awards, opportunity to complete recognised Cert III courses, Diploma’s in Leadership & Management, and an Educational Support Program
  • Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role
  • Discounted corporate rates with HCF and a comprehensive Employee Assistance Program with total wellbeing solution provider Hunterlink.
  • Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
  • Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents

Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, interesting and diverse experience with opportunities to grow professionally in a progressive learning environment.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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