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Product Support Sales Representative

Date:  May 5, 2024

Yonkers, NY, US, 10701

Req ID:  27923
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

Komatsu East is a major distributor of Komatsu and Allied OEM heavy construction equipment in the northeast and is owned by Komatsu America Corporation. We are looking for a PSSR – Product Support Sales Representative to support our Yonkers, NY territory.

Key Job Responsibilities

  • Builds positive customer relationships through excellent service, support, and knowledge of products represented
  • Serves as an ambassador for Komatsu product line
  • Maintains a strong relationship with parts, sales and service departments to ensure total customer satisfaction
  • Proper coverage of territory with extensive travel within assigned territory


  • Self motivated with strong sales drive
  • Willing to go the extra mile to exceed the customer expectations
  • Heavy equipment or technical background is a plus
  • Applicants must have a valid driver's license with a clean driving record
  • Strong computer skills
  • Knowledge and ability to perform machine inspections, which often requires climbing, bending, stooping, crawling, etc, in, around, and under and heavy equipment


  • Industry competitive compensation package including commission plan
  • Day 1 comprehensive benefits package and generous 401K plan
  • Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
  • Paid vacation, sick, floating holiday, and holiday
  • Employee recognition, career development opportunities, and excellent job security
  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment


  • Must be able to apply the seven principles of the KOMATSU Way to their everyday work activities where applicable.
  • Strong commitment to safety in all aspects of position and with internal and external customers and employees.
  • At least 10 years of experience in the equipment or related industry with direct product support and sales experience preferred.
  • Excellent time management and problem-solving skills to independently handle diverse business needs of varied importance, including the proper treatment of confidential information.
  • Effective interpersonal communication skills and ability to procure cooperation of team members.

About Komatsu

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets.  For a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Front-line industries worldwide use Komatsu solutions to develop modern infrastructure, extract fundamental minerals, maintain forests, and create consumer products.  The company's global service and distributor networks support customer operations to enhance safety and productivity while optimizing performance.


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Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CB1

Nearest Major Market: Yonkers
Nearest Secondary Market: New York City

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