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Service Technician

Date:  Nov 16, 2023

Wilkes Barre, PA, US, 18702

Req ID:  26319
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

Up to $10,000 Sign-On Bonus based on qualifications and experience level.

Komatsu is seeking Shop and Field Service Technicians for our branch operation.  If you are a recent graduate of a Technical School or an experienced industry Technician, we would like to talk to you about a career with Komatsu.  If you have experience maintaining and repairing construction equipment, cranes, diesel engines, on-highway truck and bus, marine and industrial equipment we would like to talk to you about transitioning your knowledge and experience through extensive training to work on Komatsu and the allied OEM products we represent.

Key Job Responsibilities

  • Provide maintenance, diagnostics, and repair of heavy construction equipment in the shop or field.
  • Complete all work in a safe, professional, and timely manner.
  • Document machine information and repairs in the work order system.
  • Maintain a clean work area and professional care of all machines, equipment, and shop tools.
  • Identify and communicate additional repair and maintenance opportunities to management to increase customer uptime.
  • Maintain technical and product knowledge on all equipment sold by the dealership.
  • Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
  • Follow all safety policies and procedures while performing work assignments.
  • Conduct self in the presence of customers, suppliers, and the community in a professional manner.
  • Participate in department and company meetings and provide input on continuous improvement opportunities to drive internal and external customer satisfaction.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer support.
  • Perform all other duties as assigned by management in a professional and efficient manner.


  • High School diploma or GED (General Education Degree)
  • Technical School/Technical College or related work experience.
  • Proficiency in mechanical & electrical systems (engines, transmissions, hydraulics, electrical, emissions components).
  • Good computer skills.
  • Ability to work independently with minimum supervision.
  • Excellent customer service skills.
  • Strong oral and written communication skills.
  • Maintain a sufficient tool inventory to perform assigned tasks.
  • CDL required for Field Service Technicians.

Additional Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. For a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Front-line industries worldwide use Komatsu solutions to develop modern infrastructure, extract fundamental minerals, maintain forests, and create consumer products. The company's global service and distributor networks support customer operations to enhance safety and productivity while optimizing performance. 

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Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre

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