Heavy Equipment Technician (Field)

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

What Komatsu offers

• Industry competitive wages
• Comprehensive benefits package
• Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
• Employee recognition, career development opportunities, and excellent job security
• Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Job Overview

This is a Field Service Technician position that is based out of the Wilkes-Barre, PA location.  You must possess a clean driving record.  You will be providing maintenance, diagnostics, and repair of heavy construction equipment in the field or at customer locations.  It is a Monday thru Friday, day shift schedule.

We are offering a sign on bonus up to $10,000 for this position.

Key Job Responsibilities:

• Complete all work in a safe, professional, and timely manner.
• Document machine information and repairs in the work order system.
• Maintain a clean work area and professional care of all machines, equipment, and tools.
• Identify and communicate additional repair and maintenance opportunities to management to increase customer uptime.
• Maintain technical and product knowledge on all equipment sold by the dealership.
• Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
• Follow all safety policies and procedures while performing work assignments.
• Conduct self in the presence of customers, suppliers, and the community in a professional manner.
• Participate in department and company meetings and provide input on continuous improvement opportunities to drive internal and external customer satisfaction.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer support.
• Perform all other duties as assigned by management in a professional and efficient manner.

Qualifications/Requirements

• Technical School/Technical College or related work experience preferred.
• Proficiency in mechanical & electrical systems (engines, transmissions, hydraulics, electrical, emissions components).
• Good computer skills.
• Ability to work independently with minimum supervision.
• Excellent customer service skills.
• Strong oral and written communication skills.
• Maintain a sufficient tool inventory to perform assigned tasks.
• CDL preferred but not required for Senior Mechanic (Field Tech) role.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. 

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