Service Demand Analyst- Contractor

Date: Dec 6, 2024

Location:

Warrendale, PA, US, 15086

Req ID: 31224

Onsite or Remote: Hybrid Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

*Develop and maintain a complete set of comprehensive global services metrics used to drive and improve the

business. Manage, interpret, and prepare recommendations from a variety of standard reports and key analytical

data.

*Global daily parts billing trends.

*Weekly opportunity management reporting.

*Proficient use of business tools such as SAP, Power BI, Salesforce and Excel.

Key Job Responsibilities

*Develop, maintain, and distribute a monthly market pulse covering financials, customers, equipment and market

economics.

*Weekly & monthly reporting covering global OE & service bookings, billings, backlog and opportunity trends.

*Build out and update Power BI financial and market share reports.

*Support global costing analytics and impacts to future margin performance

Qualifications/Requirements

Education – Bachelor’s degree in business, finance, engineering or a related field

3-5 years work experience in an analytical role

Advance understanding of Microsoft Office with high proficiency in Excel

Advance understanding of Microsoft Power BI

Excellent communication skills, critical thinking, driver of results and change management

Good analytical and presentation skills are a must.

Ability to interact with all levels of the organization.

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.