Join Komatsu and Be Part of Something Big!
Job Overview
The Commercial Analyst is responsible for data generated by information systems that support commercial management of the underground soft rock and crushing business. The position involves compiling data, analyzing data trends, monitoring Key Performance Indicators, creating monthly reports, improving data integrity, and developing reports and dashboards that increase data visibility.
Key Job Responsibilities
- Prospect data management: monthly reports showing current sales pipeline; meet with users to create/customize reports and dashboards; develop PowerBI to increase automation and utility of monthly prospect and win/loss reports
- Key performance indicators: develop dashboards and reports to automate current executive KPIs driving business strategy, including On Time Delivery, Order Lead Times, and Win Rates.
- Machine data management: audit machine records and work with regional account management teams to improve data integrity; work with product management and finance to improve machine data segmentation (product hierarchy)
- Account data management: audit account records and improve categorization to improve visibility on market diversification targets; work with service organization to improve quality of customer contact data and develop a new email automation tool to improve customer communications
- Data integration support: monitor cross-platform integrations to quickly identify and escalate occasional failures; support current Artificial Intelligence projects designed to increase data accessibility and utility.
Qualifications/Requirements
Required Skills
- 2-3 years of professional data analysis experience
- Microsoft Office expertise, particularly Excel
- Experience with CRM software (Salesforce preferred, including reports, dashboards, and CPQ modules)
- Effective communication skills including written, verbal and presentation abilities
Preferred Skills
- Collaboration with international teams in a matrixed organization
- Power BI dashboard creation
- SAP familiarity
- Integration/API development (eg Palantir, Mulesoft, Sterling)
- Training in change management and influencing without authority
Key Skills Required by Komatsu
COLLABORATION
Working together with one or more people to complete a project or task or develop ideas or processes.
ADAPTABILITY
Having the ability to adjust to changes in their environment.
HUNTER MENTALITY
A combination of traits that can help someone achieve their goals with consistency and precision.
BUSINESS ACCUMEN
Having the ability to understand business situations and make sound decisions that lead to successful outcomes.
APPLICATION OF KNOWLEDGE
Being able to use what you’ve learned to make decisions and complete tasks in different situations.
LEADERSHIP
The ability to guide, influence or lead others to accomplish a shared goal.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.