UX Designer II

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly-owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas, and be yourself.

Job Purpose

As part of Komatsu’s UX Design team, you will support the entire design process of creating “an exemplary user experience that meets the exact needs of the customer, without fuss or bother.” You will dive deep into the user environment to understand, categorize, prioritize, and document user behavior and stakeholder requirements. 

With that understanding, you’ll design useful, usable, and desirable solutions, contribute to design reviews, and test your concepts with end users. You will contribute to the design system and have regular opportunities to develop your skills as a designer. Along with more senior designers, you’ll collaborate with business partners to further establish a human-centered design culture. 

If you are an empathetic, driven, and creative UX designer who wants to produce innovative solutions in a dynamic and team-oriented environment, this is a great opportunity to work side by side with some of the biggest innovators in the mining technology industry.

Travel Requirements

Some domestic and international travel is required to attend both internal and external meetings.

Job Duties and Responsibilities

Each day will present you with new challenges and opportunities to test and grow your skills. As a UX Designer with Komatsu, you’ll be responsible to:

• Plan, conduct, and analyze user research like competitive analysis, workshops, interviews, ethnography, contextual inquiry, and expert reviews
• Conduct design activities such as task analysis, journey maps, personas, workflows, wireframes, storyboards, mockups, prototypes, and design specifications
• Use design tools and software to communicate design intent to other designers and project stakeholders
• Own and independently drive small-to-medium sized UX design projects from start to finish
• Evaluate design solutions with actual or representative users and then analyze and prioritize that feedback to drive new design iterations
• Coordinate with product managers and development teams to translate design concepts into productized user interfaces while adapting to technical and scheduling constraints
• Collaborate with senior designers and provide mentorship to junior designers
• Understand and apply UI best practices and principles in areas like psychology, usability, learnability, controllability, localization, and internationalization
• Coordinate UX project timelines and priorities

Required Skills

• Degree in Design, Human-Computer Interaction, Psychology, or similar
• 3+ years of experience as a UX, Product or Interaction Designer
• Experience conducting user research to identify pain points and user requirements
• Proficient in design software like Figma or other similar tools
• Experience planning, executing, and analyzing concept evaluations with users (usability testing)
• Excellent communication, presentation, and storytelling skills
• Strong desire to learn new skills and open to receiving feedback
• Effective time and project management skills

Desired Skills

• Take initiative and complete work without waiting for instructions
• Experience contributing to a design system
• Experience with motion design and animation
• Knowledge of Human Factors principles and application
• Understanding of Agile development methodologies
• Experience designing for high-risk environments
• Fluent in 2 or more languages

Design Portfolio

Visual communication is essential for design, so show us your work! Attach your portfolio to your application so that we can see how you’ve been solving problems in useful, usable, and desirable ways.

What are the benefits of being a part of Modular?

We believe strongly in a healthy work/life balance, and we love to brag about all the great things our members enjoy; like comprehensive health and benefit packages, tuition reimbursement, RRSP contributions with company match, flexible scheduling options, and, of course, an excellent vacation policy. We are a global organization with a reputation for having premier people building premier products, we offer competitive compensation packages and a culture that thrives off creativity, collaboration, and teamwork.

Mine Smarter.