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Job Overview
The Principal Technical Instructor/Developer is responsible for designing and delivering comprehensive training programs that enhance technical skills and knowledge. This role involves developing curriculum, creating instructional materials, and conducting training sessions for various technical topics. The instructor will also collaborate with subject matter experts to ensure the accuracy and relevance of the content, while continuously evaluating and improving the training programs to meet the evolving needs of the organization.
Key Job Responsibilities
- Design & Develop Training Programs: Oversee the development and evaluation of comprehensive course including objectives, competencies, lesson plans, instructor guides, assessments, and training material. Lead Train-the-Trainer programs for dealers and mine site trainers globally. (20%)
- Conduct Training Sessions: Instruct technical training classes pertaining to internal personnel, subsidiaries, distributors, and end-users, ensuring hands-on learning through lab and field equipment, and manage logistics for smooth execution of training events. (20%)
- Subject Matter Experts (SME) & Product Support: Act as the SME for relevant ultra class mining equipment, supporting internal stakeholders with expert guidance on machine behavior, operator error, and operator inefficiencies. Provide feedback to engineering, product management, and R&D on machine performance, usability, and field challenges. Continuously evaluate and improve training programs to meet the evolving needs of the organization. (30%)
- Mentoring: Assist and provide guidance to other developers as assigned, in the absence of the Training Manager. Mentor other instructors in development of training material, training lab, and field equipment. (20%)
- Evaluate Course Effectiveness: They perform in-depth needs analysis on course effectiveness and collaborate with Senior Instructor to revise materials continually as content and approach changes dictate. (20%)
- Coordinate Global Training Initiatives: Collaborate with regional teams to replicate training programs and labs. Coordinate outsources and internal training projects to ensure high-qualifty deliverales align with department goals. (10%)
Qualifications/Requirements
- Education: Associate degree (A.S.) Electrical Engineering Technology (EET), or Mechanical Engineering Technology (MET) or bachelor’s degree, EET, Electrical Engineering (EE), Mechanical Engineering (ME) or related military training/combination or work experience.
- Experience:
- Minimum 15 years of experience developing / instructing technical training in the field(s) of heavy equipment or mining.
- In addition, combination 15+ years of experience as a heavy equipment technician or service related work with machine control systems such as mechanical, electrical, air, hydraulic, or computer.
- Skills: Strong organizational, communication, and interpersonal skills. Hands on experience with CE or mining class product. Deep knowledge of the subject mater and the ability to explain complex concepts clearly. Ability to remain calm and flexibility to adjust teaching methods.
- Certifications: Relevant certifications in training and technical service are a plus
- Travel: >50% domestic and international travel.
Additional Information
Preferred SKills
- Interpersonal Skills: Ability to build rapport and maintain positive relationships with students.
- Innovative Teaching Methods: Creativity in developing engaging and effective teaching strategies.
- Continuous Learning: Commitment to staying updated with the latest advancements in the field.
- Assessment Skills: Proficiency in evaluating student performance and providing constructive feedback.
- Cultural Competence: Understanding and respecting diverse backgrounds and perspectives to create an inclusive learning environment.
- Product Specific Skills / Knowledge:
- Understand mechanical and electrical schematics.
- Describe function and structure of Hydraulic systems,
- Describe function and structure of low and high voltage electrical systems
- Understand and describe fundamentals of AC drive system technology.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k, pension and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.