The Company

Modular Mining Systems is the global leader in mine management technology and a wholly-owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.

Job Purpose

As the Partner Integration Manager you will be responsible for assisting in the expansion of the Partner Success program within Komatsu Mining Technology Solutions. In addition you will be responisble for supporting the partner community, including third parties that utilize APIs, develop applications, and otherwise use the IntelliMine Platform to conduct business with their customers.

Travel Requirements

• Up to 25%

Job Duties and Responsibilities

• Responsible and accountable for the deployment of technology partner integrations.
• Provide project management, coordination, and support to multiple project teams associated with assigned integration deployments.
• Develop and submit timely reports and status updates to management. Advocate and promote “One Komatsu” messaging throughout the course of all engagements and promote a win-win-win mindset that is mutually beneficial to Customers, Komatsu, and its technology partners.
• Participate in creating, implementing, and improving business processes associated with the Partner Success program.
• Primary partner contact for integration deployments.  Liaise with appropriate internal resources as appropriate.
• Manage (and refine as necessary) the change process into existing operations. Develop and strengthen relationships with all lines of the business.
• Communicate project priorities, monitor, and escalate unresolved issues.
• Serve as lead for partner integration deployments and acknowledging this may require occasional, non-standard hours (e.g., a remote meeting outside of typical working hours) to support program efforts.
• Provide regular status reports to management as required.
• Coordinate relevant resources for deployment of integrations and/or alignment requirements and highlight issues and red areas.
• Collaborate with regional support and engineering teams to generate partner integration deployment plans.
• Support regions and partners with partner integration solution inquiries. This will require maintaining an understanding of the value proposition and technical implementation of the integrated solution.
• Periodically review integration performance and monitor support levels provided to partners.
• Maintain periodical communication with partners to increase engagement and promote the growth of Komatsu’s IntelliMine Platform. 

Required Skills

• Bachelor’s degree in business administration, engineering, or related degree required.
• 2+ years of experience in technology and mining industries.
• 2+ years of demonstrated project management experience.
• Technical acumen and a passion for technology.
• High personal drive and initiative, resilient entrepreneurial spirit.
• Can effectively cope with change, shift gears comfortably, decide and act without having the total picture, and handle risk and uncertainty.
• Friendly, strong ability to communicate to all stakeholders, and work with cross-functional teams.  Must be collaborative and inclusive.
• Strong interpersonal skills, able to communicate and motivate people with varying personalities.
• Strong organizational skills – diligent and persistent.
• Experience working with remote teams in a global setting.
• International travel required as applicable.
   

Desired Skills

• Project Management Professional (PMP) Certification a plus.
• Fluent English required.  Fluent Spanish and/or Portuguese desirable.