The Company

Modular Mining Systems is the global leader in mine management technology and a wholly-owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.
 

Job Purpose

If you consider yourself someone who can apply technical know-how to create practical solutions in a dynamic and team-oriented environment, this is a great opportunity to work side by side with some of the biggest innovators in the Mining technology industry.

Travel Requirements

Up to 25%.

Job Duties and Responsibilities

Each day will present you with new challenges and opportunities to test and grow your skills.  As a Communications Engineer with Modular, you’ll be responsible for:

• Provide Communication Network and deployment support including but not limited to, BOM verification, network acceptance documentation, product assembly, configuration and test documentation, installation best practices, continuous improvement, and product and network support.
• Develop and enforce installation and deployment best practice processes and procedures that pertain to the communication system and deployment support for all regional offices, vendors, customers, and cross-departmental teams.
• Perform Pre-deployment Site Surveys and Bill of Material generation.
• Support legacy networks by designing and implementing modifications and enhancements to ensure functionality is maintained.
• Provide rapid advanced technical support to both internal and external customers. Utilize other team and department members as needed to ensure accurate and timely resolution and to ensure efficient use of dept human resources.
• Assist in the development of system design proposals and support models.
• Review 3rd Party technology solutions, evaluate performance, isolate root causes of network issues.
• Perform Communication Network surveys and produce detailed reports with conclusions and recommendations focused on ensuring reliable performance of Modular products.
• Survey and perform analysis of RF Spectrum utilization and redesign where necessary to improve performance.
• Develop formal Design Documentation; pre-built design, configuration, coverage, capacity planning.
• Perform Solar Power Study: Power Requirements / Panel / battery capacity calculations / mobile power solution design.
• Recommend and implement infrastructure and Network Management tools installation and configuration.
• Perform Wired and Wireless Traffic Analysis: WireShark, tcpdump, Ekahau, 802.11 Monitor, AirPCAP.
• Develop and implement Network performance plans to improve network KPIs associated with latency, coverage and reliability.
• Act as point of contact for network-related issues and resolution of Tier 2 trouble tickets.
• Develop requirements for local area networks (LANs), wide area networks (WANs), VIRTUAL PRIVATE networks (VPNs), routers, firewalls, and related network devices.
• Design, Deploy and support VM Cluster environments to support all current and future applications.
• Support implementation of wireless technology solutions to satisfy operational requirements of our customers.
• Provide technical expertise and support to the rest of the company and external customers

Required Skills

• Bachelor's degree, preferably communication-related or equivalent:
• • CCNA Routing and Switching or equivalent
  • CCNA Wireless/Security or equivalent
• 1-3 years experience in network construction, acceptance, and support
• Knowledge of RF, IP Network and ancillary components and various communication protocols such as Wi-Fi, and Ethernet
• Ability to travel up to 25% both domestically and internationally 

Desired Skills

• Familiar with the creation and redlining of as-built documentation, product schematics, and the ability to create and understand network-level documentation
• Strong analytical skills
• Desire to learn new technologies and expand your areas of expertise
• A resourceful thinker who is willing to challenge the status quo of the organization
• Practical knowledge of mining methods and key customer business improvement needs
• Demonstrated proficiency in applying Change Management methods

We believe strongly in a healthy work/life balance and we love to brag about all the great things our members enjoy; like comprehensive health and benefit packages, tuition reimbursement, RRSP contributions with company match, flexible scheduling options, and, of course, an excellent vacation policy. We are a global organization with a reputation for having premier people building premier products, we offer competitive compensation packages and a culture that thrives off creativity, collaboration, and teamwork.