Job Description
Technologies Solution Expert
Posting Start Date:  10/30/25
Job Location (Short):  Baltimore, Maryland, USA, 21227
Requisition ID:  34384
Onsite or Remote:  Onsite Position

Join Komatsu and Be Part of Something Big

Company Overview

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Komatsu Company-Owned Dealers East operates eleven Company-Owned branch locations in the NJ, NY, PA, MD, and DE region.  To learn more about Komatsu Company-Owned Dealers, visit our website!  If you would like to hear what our employees think about working for Komatsu, watch our Employee Testimonials.

What Komatsu Offers

  • Industry competitive wages
  • Day 1 Medical, Dental, Vision, Life & Disability Benefits
  • Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
  • Employee recognition, career development opportunities, and excellent job security
  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Job Overview

The Technology Solutions Expert will provide technical solutions and application expertise to customers for all Intelligent Machine Control and Smart Construction products. Partnering with Territory Sales Managers and our Smart Construction Solutions Expert, the Technology Solutions Expert will assist in building long-term customer relationships to develop IMC and Smart Construction business and maximize sales. This individual will be expected to specialize in all IMC and Smart Construction Solutions while providing a prominent level of internal and external customer satisfaction.

Key Job Responsibilities

  • Assist the sales team in the promotion of all Komatsu Intelligent Machine Control products, Smart Construction Solutions, and aftermarket machine control products. 
  • Be an active and highly visible participant in industry associations and events and keep abreast of competitive activity, products, and market trends. 
  • Assist the sales team with customer product demonstrations, technical presentations, and training. 
  • Communicate regularly with regional Sales and Product Support GMs, Sales Territory Managers, to share information on customer and competitive activity within their regions. 
  • Sell and perform services including but not limited to jobsite GPS localizations and troubleshooting, data conversions, topographic drone surveys, and machine calibrations. 
  • Provide internal training on new IMC and Smart Construction offerings, competitive comparisons, and after-market offerings. 
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company. 
  • Proactively participate in company-sponsored training, to develop and advance product knowledge and equipment applications. 
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. 
  • Perform all other duties as assigned by management in a professional and efficient manner. 
  • Travel within the area of responsibility of at least but not limited to 50% of the time. 
  • Other duties as assigned.

Qualifications/Requirements

  • 5+ years construction, mining, and/or industrial maintenance
  • BS or 5+ years contract administration or equipment maintenance experience
  • Strong Microsoft Office Suite skills, i.e. Word, Excel, Outlook, etc.
  • Previous experience with smart Construction, survey, and/or machine control.
  • Problem resolution and solutions driven 
  • Prior experience in OEM dealership environment
  • Possess basic mechanical skills for equipment setups and minor repairs.
  • Ability to perform data analytics to drive business results

 

Schedule and Training Requirements

  • 50% travel requirements
  • 5-days “in office”

Hiring Range 

At Komatsu, your base pay is one part of your total compensation package. This role pays $70,000 - 80,000. The actual offer will consider a wide range of factors, including experience and location.

Diversity & Inclusion Commitment 

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.  We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.  United, we are on a journey towards a sustainable future that creates value together.  

Company Information 

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.  Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.  Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.  Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.  If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world! #LI-CB1

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/