Job Overview

As a Rental/Yard Coordinator at Komatsu, you’ll take on a dynamic hybrid role—managing the end-to-end rental process while overseeing yard operations to ensure equipment is clean, organized, and ready for dispatch or return. You’ll serve as a vital connection between customers, service teams, and logistics, helping to keep operations running smoothly and efficiently. This role is perfect for someone who enjoys working outdoors, has a strong mechanical aptitude, and thrives in a fast-paced, customer-focused environment. In addition to your core responsibilities, you’ll also provide backup support at the parts counter, contributing to a seamless customer experience across departments.

Key Job Responsibilities

• Welcome and assist walk-in and phone customers with professionalism
• Generate, manage, and adjust rental contracts based on customer needs
• Validate customer account status, insurance, and creditworthiness
• Coordinate equipment transportation and delivery schedules
• Monitor and recover costs related to damage, fuel, and freight
• Maintain accurate inventory records and perform cycle counts
• Collaborate with service teams to ensure equipment availability and maintenance
• Support the Credit Department with receivables and insurance documentation
• Receive and check-in machines/attachments (fuel levels, hours, damage, photos)
• Notify Rental Coordinator of arrivals and park equipment appropriately
• Prepare equipment for outbound shipment (verify serials, load assistance, documentation
• Wash, clean, paint, and shrink-wrap components as needed
• Safely transport components between yard and shop using forklifts
• Maintain yard organization and cleanliness; ensure equipment is stored orderly
• Exercise machines periodically and complete consignment inspections
• Support physical inventory counts and disposition of equipment for service

Qualifications/Requirements

• A high school diploma or general education degree (GED) is required; some college education or technical training in a related field is preferred.
• Strong ability to read and interpret simple instructions, short correspondence, and memos to effectively fulfill job responsibilities.
• Competent writing skills for drafting clear and concise correspondence.
• Exemplary verbal communication skills to present information efficiently in both one-on-one and small group settings.
• Basic mathematical skills, including the ability to perform addition, subtraction, multiplication, and division, utilizing whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages, as well as calculate figures related to physical dimensions such as area, volume, and circumference.
• Proficient problem-solving abilities to address challenges involving various concrete variables in standardized situations.
• Flexibility to work various schedules, including shifts, contributing to the overall effectiveness of the rental team.

Additional Information

Work Environment: This position may require collaboration across various locations and may involve hands-on engagement with both customers and equipment. Applicants should be prepared for a dynamic work atmosphere and adaptable to changing demands.