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Parts Counterperson

Date:  Sep 16, 2023

South Plainfield, NJ, US, 07080

Req ID:  27729
Onsite or Remote: 

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.


What Komatsu Offers

  • Comprehensive benefits package, generous 401K plan with company matching and 5% automatic company contribution

  • Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more

  • Paid vacation, sick, floating holiday, and holiday

  • Employee recognition, career development opportunities, and excellent job security

  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Job Overview

As a Parts Counterperson you will be performing a variety of functions from taking calls from customers, assisting walk-in customers with parts orders, researching technical data for the correct part or parts, placing orders with OEM’s, expediting any special items, and many other tasks. If you are looking for a fast-paced opportunity and want to help our customers this is the place to be.  

Key Job Responsibilities

  • Assisting customers with price quotes, parts orders, researching technical data for the correct part or parts, placing orders with OEM’s, expediting any special items, including follow up with customers on order status. 

  • Ensure all parts movements are performed in NPS system in timely manner. 

  • Responsible for all core returns sold make sure go back to manufacturer. 

  • Notifies parts manager in processing stock replenishment. 

  • Assists Parts Manager with Physical Parts Inventory.  

  • Other duties as assigned.


  • GED or High School Diploma required. 

  • Past parts counter experience is highly desired. 

  • Must have a valid drivers' license with a safe driving record. 

  • Must have the ability to obtain a forklift license. 

  • Must have ability to frequently bend, squat, climb stairs, and lift and have the ability to pull and/or push up to 50 pounds w/o assistance

  • Proficient in Microsoft Office Platforms (Teams, Excel, Word and Outlook) and dealer business operating systems.

Additional Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. For a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Front-line industries worldwide use Komatsu solutions to develop modern infrastructure, extract fundamental minerals, maintain forests, and create consumer products. The company's global service and distributor networks support customer operations to enhance safety and productivity while optimizing performance. 

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Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market: New York City
Nearest Secondary Market: Newark

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