Material Handler Specialist

Job Overview

The Material Handling Product Specialist will provide technical product and application expertise to customers and prospects for our Sennebogen equipment line. Partnering with our Territory Sales Managers and Product Support Sales Representatives, the Product Specialist will assist in building long-term customer relationships to maximize company sales, profitability and market share. This individual will be expected to specialize in all Sennebogen material handling equipment applications and product line while providing a prominent level of internal and external customer satisfaction.

Key Job Responsibilities

• Increase market share and profitability for the Sennebogen range of products within the east region geographic territory.
• Develop relationships and network throughout the industry to monitor and participate in all product activities.
• Be an active and highly visible participant in industry associations and events and keep abreast of competitive activity, products and market trends.
• Be recognized as a solutions provider and a wealth of expertise for our customers.
• Assist the Sales force with product demonstrations and technical presentations.
• Perform onsite startup and commissioning on all new machines as well as operation and maintenance training.
• Communicate regularly with regional Sales and Product Support GMs, Sales Territory Managers, and Product Support Sales Representatives to share information on customer and competitive activity within their regions.
• Be a primary channel of communication for product technical and commercial issues with our OEM partner.
• Identify parts and service opportunities for the company and communicate leads to Product Support Sales Representatives.
• Provide training on the new Sennebogen products, competitive comparisons, and after-market offerings.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company.
• Proactively participate in company-sponsored training, to develop and advance product knowledge and equipment applications.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.
• Travel within the area of responsibility of at least but not limited to 50% of the time.

Qualifications/Requirements

• Material handling industry and equipment experience (scrap, waste, recycling, etc.).
• Must be able to work independently.
• Possess basic mechanical skills for equipment setups and minor repairs.
• Equipment sales experience.
• Must have strong communication and interpersonal skills.
• Excellent customer service skills.
• Excellent computer skills.

Additional Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. For a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Front-line industries worldwide use Komatsu solutions to develop modern infrastructure, extract fundamental minerals, maintain forests, and create consumer products. The company's global service and distributor networks support customer operations to enhance safety and productivity while optimizing performance.

To learn more, visit www.komatsu.com