Job Overview

Opportunities to build a world-class operation from the ground up do not come along often. This is more than a warehouse leadership role, it’s a rare opportunity to launch, develop, and lead a brand-new Komatsu master distribution operation in the Mesa, Arizona area.

As the Sr. Manager, Distribution Operations, you will provide strategic and operatinal leadership for all warehousing, distribution, inventory, and fulfillment activities. You will be responsible for building a high-performing team, driving continuous improvement initiatives, implementingautomation solutions, and ensuring exceptional service delivery to internal and external customers.

In this role, you will:

• Lead, manage, and champion production, warehousing, and distribution operations for entirety of Mesa Distribution facilities.
• Lead and motivate a multi-faceted, diverse team through various aspects of product receipt and order fulfilment.
• Drive projects and identified process improvements to sustainable conclusion.
• Direct and execute expedient, responsive handling of receipts, replenishments, put away, pick, pack, and shipping.
• Provide powerful diagnostics covering fulfilment, warehousing, distribution, and human resource performance.
• Support automation objectives and successful implementation of warehouse systems.
•  Align relationships to deliver production and customer-specific product and service enhancements.

Key Job Responsibilities

Essential Functions

• Lead by example, coaching, motivating, and developing the operational management team and direct labor.
• Meet performance standards, demonstrate commitment to those standards and productivity goals, developing SOPs for Distribution, Service Center, storage, and warehousing operations.
• Decisively solve operational problems and adapt to quickly changing situations to meet production and customer requirements.
• Develop and administer sophisticated planning, system improvements, and control policies within the distribution and logistics network.
• Manage budgets, quality and safety reviews, performance metrics, and process improvements. 
• Drive adherence to established procedures while encouraging innovation and coaching others.
• Analyze management personnel efficacy and provide appropriate training and enrichment.
• Deliver a safe, clean, and organized work environment.
• Process over $300m in sales, managing over 75,000 SKU’s, more than 280,000 sq ft of operations, and $10M in operational expense.

Qualifications/Requirements

Required Skills

• Four-year college degree.
• 7 – 10 years operations experience.
• 5 – 7 years supervisory experience managing people and processes in warehouse, distribution, and/or logistics operations.
• Highly motivated individual with strong interpersonal skills who can work independently, lead teams, influence others, develop and coach others.
• Managing large budgets and teams.
• Demonstrated financial acumen and customer service, business orientation.
• Strong working knowledge of ERP, WMS, TMS, and MS Windows/Office.
• Solid understanding of Information Technology requirements, enabling capabilities, and system improvements.
• Exceptional problem solving, fact finding, and communication skills.
• Detail oriented, creative with strong organizational skills
• Ability to thrive in fast paced, demanding environment.
• Self-starter, taking initiative and being committed to results, the team, the customers.

Additional Information

Consistent with a typical Komatsu office environment. The incumbent may be required to travel periodically, occasionally to remote locations.

Physical Requirements:

• Lifting Requirements: Up to 45 lbs 

Physical Movement: 

• Consistent with a typical Komatsu office environment
• Must be able to remain in a stationary position (either standing or sitting) while working at workstation.
• Moves throughout the building to access files, attend meetings or interact with others.
• Physical presence at work needed per current policy.
• Ability to increase physical presence on short notice if a business need arises.

Mental Requirements:

• Ability to comprehend technical documents or data.
• Strong problem-solving skills, including being able to concentrate and have a high attention to detail to solve complex problems swiftly.
• Strong organizational skills
• Communicates with customers (internal and external) in a clear and effective manner.
• Must be able to adhere to process protocol.
• Must be able to apply established protocols in a timely manner.
• Must be able to inspect site and work areas to detect safety concerns.
• Must be able to manage the stress and mental fatigue that comes from a heavy workload, competing priorities and ambiguity.
• Ability to deliver work within tight deadlines

Emotional Intelligence Requirements:

• Ability to remain calm in situations involving stress, deadlines, or upset employees or third parties.
• Ability to establish and manage priorities of yourself and subordinates to achieve targeted performance metrics, if applicable.
• Ability to maintain an effective and collaborative working relationship with managers, peers, subordinates, and third parties. Has a high degree of tact and diplomacy when needed.
• Ability to understand how your emotions and communications are perceived by others including managers, peers, subordinates, and third parties and modify as needed to be an effective team member.
• High level of self-motivation. Demonstrates leadership and good professional judgement, consistent with role in the organization.
• Accountability for work product