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Mining Truck Field Technician

Date:  Sep 14, 2022
Location: 

Salt Lake City, UT, US, 84104

Req ID:  23390
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

As a Mining Truck Field Technician, you will provide on-site support by maintaining and repairing all Komatsu mining haul trucks. Entry level to journeyman positions available.

 

Scope

Support a field population of over 4,500 machines with 1,500 to 2,000 customer interventions annually.  The financial exposure of the interventions is up to $50M between warranty, commercial consideration, contract management and availability guarantees that can be mitigated based on the speed to resolution and long-term success of the countermeasures delivered by the technical support team.

Key Job Responsibilities

  • Work safely and follow all Komatsu safety policies and procedures
  • Travel to various sites to provide technical support and troubleshooting
  • Assist with truck assemblies and commissioning checks
  • Provide detailed service reports
  • Deliver excellent customer service

Qualifications/Requirements

  • High school diploma or general education degree (GED) required.
  • Associate Degree in Diesel Technology or equivalent preferred.
  • Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
  • Flexibility to work various schedules including shift work.
  • Extensive travel (Up to 75%)
  • Physical Requirements:  While performing the duties of this job, the associate is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (carry/move) light to medium weights of 10-50 pounds.  Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. The associate frequently is required to sit, reach with hands and arms, talk and hear.

Additional Information

 
Certificates, Licenses, Registrations
 
  • Certified to operate a forklift and/or manlift.
  • May be required to complete a DOT physical.
  • Required to complete MSHA certification.
  • May be required to complete respirator certification.
 
Tooling
 
Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list
 
 
Policies and Procedures
 
Abide by all Company policies and procedures
 
Work Environment
 
  • Regularly exposed to moving mechanical parts and toxic or caustic chemicals.
  • Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions.
  • Occasionally exposed to extreme heat; risk of electrical shock and vibration.
  • Noise level in the work environment is usually moderate.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


Nearest Major Market: Salt Lake City

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