Job Description
Shop/Field Technician
Posting Start Date:  10/3/25
Job Location (Short):  Sacramento, California, USA, 95838
Requisition ID:  34029
Onsite or Remote:  Hybrid Position

Join Komatsu and Be Part of Something Big!

Job Overview

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability.  We are looking for a Technician in Northern California to join our team. If you have experience maintaining and repairing construction equipment, please apply today. 

Why Join the Komatsu Company-Owned Dealer West Team:

  • Career Planning and Advancement
  • Tool allowance to ensure you have the best equipment for the job
  • Training Opportunities
  • ….and working for an OEM owned dealership!

Position Qualifications

Successful candidates in our Field roles should have 3+ years of experience in the heavy equipment repair industry, including but not limited to:

  • Strong diagnostic and repair experience with heavy equipment (construction, mining, material handling, paving, milling, etc.)
  • Ability to repair, rebuild, or replace engines and other major components
  • Advanced knowledge of diesel engines and hydraulic, pneumatic, electrical, electronic, etc. systems
  • Strong computer skills including Microsoft products as well as industry software
  • Ability to read and write the English language 
  • Ability to convey repair details in clear and accurate service notes for assigned work orders
  • Participation in writing customer quotes and delivery of best-in-class customer service
  • Mentor less tenured mechanics in the branch operations
  • Operation of heavy equipment
  • CDL preferred
  • Other duties as assigned 

Work Environment

As a mechanic or technician with Komatsu Company Stores West, the physically demanding work is performed in industrial environments and includes exposure to significant environmental conditions, including but not limited to:  

  • Sitting, standing, climbing, walking, lifting, pulling and/or pushing
  • Working at heights
  • Carrying, grasping, reaching, stooping, bending, and crouching
  • Must be able to lift/carry 50 pounds
  • Hand/eye and motor coordination
  • Work overtime as needed
  • The workplace environmental conditions include subject to noise, heat, cold, odors, hazards, and atmospheric exposures

 

Key Job Responsibilities

  • Complete assigned jobs and task to meet flat rate times and re-do metric.
  • Work safely and follow all Komatsu/Customer safety policies and procedures.
  • Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
  • Follow contamination control and HAZMAT rules and regulations.
  • Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
  • Ability to provide accurate quotes and pricing estimates to the customer.
  • Diagnose and troubleshoot problems, give recommendations for repairs.
  • Test and verify correct operation of all repairs and adjustments.
  • Apply general failure analysis and procedures to determine proper diagnosis.

Qualifications/Requirements

  • High school diploma or general education degree (GED) required.
  • Associate Degree in Diesel Technology or equivalent preferred.
  • Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
  • Flexibility to work various schedules including shift work.
 
Language Skills
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees
 
Mathematical Skills
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • Ability to compute rate, ratio and percentages
  • Ability to calculate figures and amounts such as percentages, area, circumference and volume
  • Ability to deal with problems involving several concrete variables in standardized situations
 
Computer Skills
Knowledge of database software, Internet software, manufacturing software and order processing systems
 
Analytical Skills
Uses intuition and experience to complement data
 
Problem Solving Skills
Identifies and resolves problems in a timely manner
 
Customer Service Skills
Responds promptly to customer needs
 
Oral and Written Communication Skills
Speaks and writes clearly and informatively
 
Teamwork Skills
Balances team and individual responsibilities
 
Planning/Organizational Skills
Prioritizes and plans work activities
 
Professionalism
Reacts well under pressure; accepts responsibility for own actions; follows through on commitments
 
Quality
Demonstrates accuracy and thoroughness; monitors own work to ensure quality
 
Quantity
Meets productivity standards; completes work in a timely manner
 
Safety
Observes safety procedures; reports potentially unsafe conditions
 
Adaptability
Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events

Additional Information

 
Certificates, Licenses, Registrations
 
  • Certified to operate a forklift and/or manlift.
  • May be required to complete a DOT physical.
  • Required to complete MSHA certification.
  • May be required to complete respirator certification.
 
Tooling
 
Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list
 
 
Policies and Procedures
 
Abide by all Company policies and procedures
 
Work Environment
 
  • Regularly exposed to moving mechanical parts and toxic or caustic chemicals.
  • Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions.
  • Occasionally exposed to extreme heat; risk of electrical shock and vibration.
  • Noise level in the work environment is usually moderate.

 

Hiring Range 

At Komatsu, your base pay is one part of your total compensation package. This role pays $35-45. The actual offer will consider a wide range of factors, including experience and location.

 

Diversity & Inclusion Commitment 

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.  We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.  United, we are on a journey towards a sustainable future that creates value together.  

 

Company Information 

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.  Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.  Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.  Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.  If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world! 

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/