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Electrical Service Technician - Longwall

Date:  Jul 2, 2024

Moss Vale, NSW, AU, 2577

Req ID:  27833
Onsite or Remote:  Hybrid Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

What’s the gig?


Komatsu Underground are on the hunt for an electrical service technician to support one of our valued customers across their five mine sites stretching across the Lake Macquarie and Lithgow regions.


What's on offer?


  • Full time, permanent position.
  • Impressive salary + super for 38-hour week.
  • Overtime paid after 8 hour shift.
  • Fully maintained service vehicle + fuel to take home.
  • Employee retention bonus, currently every 6 months.
  • Annual production bonus based on up to 5% of your base salary.
  • Extensive Onboarding Program for all service techs including classroom-based product training.
  • Real learning and development opportunities including but not limited to roles in leadership, account management or sales.
  • Ability to purchase up to 10 additional days of leave per annum.
  • 12 weeks paid primary carer parental leave
  • Access to discounts at over 400 different retailers Australia wide.




About you:


You’re looking for a Monday to Friday gig as close to home as possible. One with a set routine across your dedicated sites. You’ll live in a location that’s a comfortable drive to the Lake Macquarie and Lithgow regions. 


You have an eye for detail and a passion for quality. You have a great attitude, a dedication to customer satisfaction and believe that safety is paramount to everything you do.


You’re in it for the long haul. Your next move is a career move as you set out to achieve big things. You’re looking for personal development and career advancement opportunities. 


Contributing to an enviable culture and being part of a team that is friendly, supportive, and inclusive is the only environment for you. 


You'll also bring:

•    Electrical Trade Qualification and Electrical Licence.
•    Experience working underground with longwall mining equipment.
•    Strong problem-solving and diagnostic skills.
•    Able to work in an autonomous role.


Key functions of this role:


  • Provide customers with pro-active advice and support
  • Facilitate Flawless Start-up plans
  • Develop and standardise equipment and system commissioning plans.
  • Provide advanced technical support for equipment in the field.
  • Coordinate new product field trials and document results including any opportunities for product enhancement.
  • Collate field data and evidence for Root Cause Analysis (RCA) activities for major failures and unresolved reliability issues.
  • Engage with key stakeholders to identify opportunities to offer solutions for customer needs.


Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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