Job Overview

As a Shop/Field Technician, you’ll play a vital role in delivering exceptional service and support to our customers while working with some of the most advanced machinery in the world. This is your chance to work in a dynamic, safety-first environment where your technical skills and dedication make a direct impact. 

Key Job Responsibilities

• Prioritize safety at all times by following and promoting safe work practices.

• Diagnose, troubleshoot, and repair mechanical, electrical, and hydraulic issues on Komatsu heavy equipment in the field.

• Perform maintenance, inspections, and updates in alignment with service standards.

• Communicate with customers and internal teams to ensure effective service delivery and customer satisfaction.

• Maintain accurate service records and contribute to continuous improvement.

Qualifications/Requirements

• Education/Experience:

  • Associate Degree in Diesel Technology or equivalent preferred.

  • Minimum 2 years of relevant experience; or an equivalent combination of training and experience.

• Skills:

  • Strong mechanical and diagnostic capabilities with diesel equipment.

  • Basic computer skills and comfort using service software tools.

  • Solid communication, problem-solving, and teamwork abilities.

  • Must be able to read technical instructions and write clear service documentation.

• Other Requirements:

  • Flexibility to work various schedules including shift work.

  • Valid driver’s license; CDL preferred but not required.

Additional Information

• Certified to operate a forklift and/or manlift.
• May be required to complete a DOT physical.
• Required to complete MSHA certification.
• May be required to complete respirator certification.

• Regularly exposed to moving mechanical parts and toxic or caustic chemicals.
• Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions.
• Occasionally exposed to extreme heat; risk of electrical shock and vibration.
• Noise level in the work environment is usually moderate.