IT Support Specialist

Date: Apr 2, 2024

Location:

Phoenix, AZ, US, 85027

Req ID: 29639

Onsite or Remote: Onsite Position

Komatsu Ltd. or Komatsu is a Japanese multinational corporation that manufactures construction, mining, forestry, military equipment, diesel engines, and industrial equipment like press machines, lasers, and thermoelectric generators. Gigaphoton Inc. is a wholly-owned subsidiary of Komatsu (Head Office: Oyama Japan/Region Head Office: Beaverton Oregon U.S.) that develops, manufactures, and services deep-ultraviolet (DUV) light sources for the semiconductor industry. Our product portfolio includes excimer lasers using argon fluoride (ArF) or krypton fluoride (KrF) gases to generate light in the deep-ultraviolet spectrum.

Job Overview

As General IT Support you will be tasked with supporting Field service engineers, Gigaphoton software/hardware installs at customer sites, as well as fielding requests from corporate. This is a very dynamic and self-driven role in which while not performing tickets and direct requests you will be examining the IT infrastructure and processes to refine and improve it.

Key Job Responsibilities

Set up new employee hardware and software accounts
Manage mailing lists and group members for teams
Assist Field employees in networking setups of customer tools
Support help tickets from employees
Maintain Endpoint and Server Inventory assignments
Assist in implementing corporate IT initiatives
Occasional travel to support installation of FABSCAPE hardware/software at customer sites
Write and Document Procedures

Qualifications/Requirements

AS in Computer Science, Engineering, Mathematics or related professional experience
Experience in Windows and Linux OS
Adaptive to learning new software systems
Excellent oral and written communication skills
General Networking knowledge

Additional Information

Komatsu Ltd. or Komatsu is a Japanese multinational corporation that manufactures construction, mining, forestry, military equipment, diesel engines, and industrial equipment like press machines, lasers, and thermoelectric generators. Gigaphoton Inc. is a wholly owned subsidiary of Komatsu (Head Office: Oyama Japan/Region Head Office: Beaverton Oregon U.S.) that develops, manufactures, and services deep-ultraviolet (DUV) light sources for the semiconductor industry. Our product portfolio includes excimer lasers using argon fluoride (ArF) or krypton fluoride (KrF) gases to generate light in the deep-ultraviolet spectrum.

Komatsu (Gigaphoton Inc.) is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.