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Job Overview
The Contract Manager for the Surface Haulage Business Unit (SHBU) is responsible for managing all aspects of aftermarket contracts, ensuring effective risk mitigation and enhancing customer confidence in Komatsu equipment. This position plays a critical role in coordinating with internal divisions, legal teams, and external stakeholders to support the execution and finalization of contracts, contributing to the overall success and compliance of the SHBU.
Key Job Responsibilities
- Consolidate, manage, and maintain a diverse portfolio of contracts, including those with customers, suppliers, and distributors relevant to the SHBU.
- Collaborate with internal divisions, related companies, distributors, and legal teams to support the execution and finalization of contracts.
- Work closely with the relevant Komatsu legal entity to ensure all agreements are reviewed and sanctioned by legal counsel prior to execution.
- Act as the central point of coordination across the SHBU on new and renewing contracts for global, major, and strategic account customers.
- Proactively identify and mitigate risks associated with contractual obligations, enhancing customer confidence in Komatsu equipment and services.
- Identify and engage key stakeholders, holding them accountable for decision-making required to execute agreements.
- Coordinate and chair internal and external engagements, ensuring appropriate stakeholders are represented and involved in the decision-making process.
- Negotiate outcomes, where required, in line with approved positions from stakeholders.
- Establish and maintain version management of contracts, ensuring all modifications and updates are accurately documented and communicated.
- Provide insightful data-driven recommendations to executive management to inform decisions on contract risk and strategic direction.
- Analyze contract performance and market trends to support the Surface Haulage Product & Sales Team in making decisions that align with business goals.
- Enhance overall brand recognition and market share by ensuring high standards in contract management and customer satisfaction.
- Support the Surface Haulage Product & Sales Team with actionable insights and recommendations, driving improved business outcomes and competitive advantage.
Qualifications/Requirements
Required Skills
- Bachelor’s degree in Business, Marketing, Finance, or equivalent.
- Minimum of 3-5 years of Commercial or Sales experience in a related industry (Mining, Construction, Contracts, Distribution, etc.)
- Outstanding verbal and written communication skills. Demonstrated success in being able to collaborate with distributors and internal departments to achieve desired results.
- Strong analytical and critical thinking skills, along with excellent business acumen.
- Excellent time management and organizational skills and the ability to effectively lead meetings.
- Capable of analyzing business risk (financial and legal) and consequences of non-compliance.
Preferred Skills
- Operational knowledge of Salesforce is preferred.
- Knowledge of Komatsu products and the Mining/Construction industry.
- Advanced Excel skills to generate reports and update dashboards.
- Experience with Power BI is a plus.
Additional Information
Physical Requirements:
While performing the duties of this job, the associate is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 1-10 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. The associate frequently is required to sit, reach with hands and arms, talk and hear.
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $123,700 - $152,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.