Join Komatsu and Be Part of Something Big!
Job Overview
Provide parts support to customers for walk-ins, phone, service department and other media orders. Process, file, expedite and update department paperwork. Coverage for will call functions in warehouse.
Key Job Responsibilities
- Assist phone and walk-in customers with parts requests. Research parts issues, generate sales orders and quotes using appropriate electronic media. Process invoices and customer returns. Maintain records to document activities.
- Assist service department with parts requests, returns, and inquiries. Document and track activities.
- Other duties as assigned to facilitate customer satisfaction, including parts pick-up and delivery.
- Assist with cycle counts of inventory, help identify obsolete inventory and recommend inventory.
Qualifications/Requirements
High School Graduate or equivalent
2+ years exp with CE and/or Mining parts counter, inventory, purchasing
Ability to read and understand technical manuals, computerized inventory systems, phone skills, pricing systems.
Additional Information
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $36.36. The actual offer will consider a wide range of factors, including experience and location.
Diversity & Inclusion Commitment
At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!
If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/