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Senior Dispatch Specialist

Date:  Sep 21, 2022

Oak Creek, WI, US, 53154

Req ID:  25357
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

The Senior Dispatch Specialist is part of the Distribution and Logistics group and will Interface with multiple departments throughout Komatsu Mining Company including but not limited to; IT, Distribution, Logistics, Purchasing, Service, Sales, Supply Chain, Dispatch, Field Representation, Receiving/Put away/Replenishment/Packaging/Shipping Teams, Warehouse Managers and Directors.  This Role will also work directly with Transportation providers, Railroad carriers – Schedule Rail Shipments, Port Personnel and stevedores, contracted emergency response company – Part Numbers and Information for hazardous material shipments.

Key Job Responsibilities

  • Manage, monitor, and audit the daily operations of logistics flow for inbound and outbound materials – international and domestic - service and production – through the facilities assigned to the respective distribution centers and satellite warehouses
  • Align with the warehouse and invoicing personnel regarding outbound quality (packaging, documentation, permitting) of customer order fulfillment
  • Direct, schedule, and dispatch transportation fleet, expedited, contracted, common carrier and rail equipment for conveyance of materials or freight
  • Organize and monitor carrier and supplier relationships addressing door-to-door transport issues including track/trace visibility, packaging, expediting, pick-up and delivery orders
  • Submit required documentation and monitor outsourced providers freight claims, OS&D, and the varied, multi-modal complexities of both domestic and international logistics
  • Obtain and file necessary documentation regarding all Logistics activities as necessary, from packing lists, house bills,  certificates of insurance, letters of credit provisions, etc.

On-Call support is required for this position.  On-Call support runs for one-week and the employee is expected to field calls and manage shipments weekdays after hours (10pm-6am) and all weekend. 


  • Bachelors Degree in a related field is preferred
  • 3+ years of prior work experience in logistics, warehousing and distribution.  Experience in Operations, Logistics, Supply Chain....
  • 1+ year of experience with Transportation, WMS, GTS, and/or TMS processes
  • Knowledge of DOT Regulations and how they apply to operations
  • Previous experience working with Freight Forwarders, material handling equipment, and warehouse personnel
  • Strong Business Analysis, Solution Design
  • Experience utilizing the Microsoft Suite -  Excel, Visio, PowerPoint, Word
  • Knowledge of SAP, RF bar code scanning devices and applications, bar coding labeling software and hardware, and decision support software
  • Understanding of process improvement (six sigma background helpful)
  • Knowledge of systems as they relate to supply chain/logistics concepts and practices
  • Works well under pressure while achieving desired results
  • Strong interpersonal and influential skills
  • Professional Certification in related field (WERC, APICS, Logistics, etc.) is also a plus

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market: Milwaukee

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