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Sales Engineer

Date:  Nov 26, 2023

Novi, MI, US, 48377

Req ID:  28242
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

The sales representative’s main responsibilities are following up existing and potential customers in the automotive industry, making arrangements to complete the projects, and developing new customers for machine sales.  This position requires project management and communicating with our parent company in Japan where the machines are manufactured.

Key Job Responsibilities

Following Up With Customers

  • Follow up on ongoing projects and report any related issues and customer requests to the management team and communicate with the sales/engineering department in Japan
  • Attend the meeting with customers
  • Travel to customer sites and the plant in Japan
  • Make presentations to customers


Project Management

  • Ensure the progress of the projects and make necessary arrangements



  • Report sales activities to the management team (weekly, monthly and anytime when requested)
  • Report any issues, inquiries and customer requests to the manager and appropriate departments in the parent company in Japan


Business Development

  • Make phone calls, emails, and visit customer prospects
  • Research new markets and customers


  • Strong Communication skills
  • Ability to take initiative
  • Reliability
  • Strong work ethics
  • Ability to work as a team
  • Japanese language skill is a plus
  • Working experience in Japanese companies is a plus
  • 30% of travel required for this role
  • Education level: Undergraduate or higher degree
  • At least 3 years of working experience (in Automotive industry preferred)
  • Responsibilities may include special projects that are not described in the job description

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market: Detroit

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