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Field Technician (Heavy Equipment/ Diesel)

Date:  Nov 10, 2023

Myton, UT, US, 84052

Req ID:  25330
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.


What Komatsu Offers

  • Comprehensive benefits package, generous 401K plan with company matching and 5% automatic company contribution

  • Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more

  • Boot, tool, prescription safety glasses, and clothing reimbursement

  • Paid vacation, sick, floating holiday, and holiday

  • Paid commute time

  • Employee recognition, career development opportunities, and excellent job security

Job Overview

As a Field Service Technician, you will provide on-site support by maintaining and repairing all Komatsu equipment using both Mechanical and Welding applications in a shop or field environment.



  • Maintain an annual repair efficiency of 85%

  • Maintain annual rework hours (as a percentage of hours billed) of less than 3%

  • Must be able to meet standard repair times as defined by Komatsu Equipment Company (KEC) job codes listed in PFW

  • Maintain all company balanced scorecard goals

  • Maintain a minimum average score of 4 – 6 on the Technical  Section of the Technician Competency Matrix

  • Maintain a minimum average score of 4 – 6 on the Soft Skills Section of the Technician Competency Matrix

  • Attain a score of no lower than 7 on the Safety Section of the Technician Competency Matrix


Key Job Responsibilities

  • Complete assigned jobs and task to meet flat rate times and re-do metric.
  • Work safely and follow all KEC/Customer safety policies and procedures.
  • Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
  • Follow contamination control and HAZMAT rules and regulations.
  • Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
  • Ability to provide accurate quotes and pricing estimates to the customer.
  • Diagnose and troubleshoot problems, give recommendations for repairs.
  • Test and verify correct operation of all repairs and adjustments.
  • Apply general failure analysis and procedures to determine proper diagnosis.


  • High school diploma or general education degree (GED) required.
  • Associate Degree in Diesel Technology or equivalent preferred.
  • Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
  • Flexibility to work various schedules including shift work.
  • Knowledge of database software, Internet software, manufacturing software and order processing systems
  • Uses intuition and experience to complement data

Additional Information

  • Certified to operate a forklift and/or manlift.
  • May be required to complete a DOT physical.
  • Required to complete MSHA certification.
  • May be required to complete respirator certification.
  • Basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market: Salt Lake City

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