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Sr. Manager, Global Communications

Date:  Apr 1, 2024

Milwaukee, WI, US, 53204-2941

Req ID:  29843
Onsite or Remote:  Hybrid Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

We are looking to add a new Sr. Manager, Global Communications to our team based in Milwaukee or Chicago. 

Key Job Responsibilities

•    Responsible for driving proactive global communication strategies with the goal of enhancing and supporting engagement with the Komatsu brand. Coordinates with internal and external stakeholders to facilitate positive communication opportunities that will elevate Komatsu’s reputation, enhance strategic business priorities and reinforce Komatsu brand values. 
•    Establishes the Global Communications role as an enabler of leaders, managers and employees to communicate effectively throughout the organization (top-down cascading as well as bottom-up dialog) in support of employee and customer engagement as well as increasing brand awareness. Coordinates collaboratively with other Komatsu regions’ communications leaders and functions to align on global processes and initiatives to enhance overall communications and penetration of brand messaging with internal and external stakeholders.
•    Serves as a strategic partner, advisor and key resource to the global Komatsu organization, working directly with leaders, business units and communications leads on communications and global change management initiatives. Be actively involved in all aspects of strategic messaging and communication with employees. May be leveraged to support key customer messaging or presentations. 
•    Create short and long-term plans to improve global communication infrastructure including supporting technologies, resources and tracking metrics. Support the growth of global communication channels, working with digital teams, HR, IT and other communications leads to investigate the potential of expanding existing channels or opportunities to leverage new partners/vendors. Support content creation and management to maximize use of new and growing channels. 
•    Guide the creation of communications that attract, retain and engage employees with meaningful internal brand messaging and a global employment brand. Drive activation of global EVP strategy and messages, and support regional activation work through collaboration with regional HR and comms teams.   
•    Coordinate and/or support the coordination of brand, communications, sustainability and change management-related training around the world, as needed. This work may include creating the training materials, hosting training sessions, and coordinating the translation of materials into many languages to ensure maximum penetration of critical trainings. 
•    Works with the global Marketing Communication team, specifically the Creative team, and third-party partners, when needed, for content, comms and and creative assets that support Komatsu’s presence at major tradeshows and events to increase our brand presence on a global scale. 


•    Bachelor’s Degree in Communications, Journalism, PR, English, or related field; Advanced degree preferred. 
•    Certification as a Change Management Practitioner (CCMP, Prosci, or other ACMP-accredited organization) would be a nice bonus, but not required
•    10+ years of experience in communications, ideally at least half of that in a corporate setting
•    Ability to communicate and connect with all levels of employees from C level to hourly
•    Experience leading teams or coaching others would be nice
•    Exceptional writing skills for a wide variety of purposes and audiences. Loves writing, has a passion for words, and understands how tone and language selection can impact an audience.
•    Experience leading complex, multi-dimensional projects. Able to take on a project leadership role with teams of peers and leaders.
•    Expert in the English language including the meaning and spelling of words, rules of composition and grammar. Exceptional writing skills. 
•    Naturally talented at influencing without authority
•    Cross-cultural understanding 
•    Highly organized with excellent personal time management and project management capabilities. Enjoys balancing competing priorities.
•    Must be able to develop written communications quickly and accurately. AP Style proficiency a plus. 
•    Extremely comfortable in Word, PowerPoint, Excel and Outlook (MS O365)
•    Creative, with an eye for design
•    Naturally collaborative in small and large teams; Can also work independently and confidently without continuous oversight.
•    Outgoing, curious, creative, ambitious; Passionate about people, organizational culture and engagement

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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