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Job Overview
The Sr. IT Applications Analyst – Parts Systems is responsible for supporting, enhancing, and optimizing enterprise applications that manage all aspects of parts operations, including ERP, inventory, logistics, warehouse management, and aftermarket support systems. This role serves as a key liaison between IT and business stakeholders, gathering and analyzing requirements, designing system solutions, and ensuring seamless integration across platforms. The analyst will focus on maintaining system stability, improving functionality, and driving process efficiencies that directly impact parts availability, order fulfillment, and overall customer satisfaction. Responsibilities include troubleshooting issues, leading enhancements, supporting upgrades, and partnering with warehouse operations to improve inventory accuracy, picking, packing, and shipping processes. By ensuring the reliable performance of parts-related applications, this role helps enable operational excellence, dealer support, and long-term business growth.
Key Job Responsibilities
To be successful in this role, the Sr. IT Applications Analyst – Parts Systems must act as a close liaison between business and IT, ensuring ERP, warehouse management, inventory, and logistics systems operate with maximum reliability and efficiency. The role focuses on solving business problems through technology, enabling smoother operations and more effective decision-making. By collaborating with stakeholders, translating needs into system solutions, and preventing IT failures or disruptions, this position ensures seamless business functioning and operational excellence.
• Serve as subject matter expert for parts and warehouse management applications, including ERP, inventory, logistics, and aftermarket systems.
• Provide day-to-day support, troubleshooting, and root cause analysis to ensure reliable performance and system availability.
• Collaborate with business stakeholders to gather requirements, document processes, and translate needs into system enhancements.
• Lead design, testing, and implementation of upgrades, integrations, and new functionalities.
• Partner with warehouse operations to improve efficiency in inventory accuracy, order processing, picking, packing, and shipping.
• Develop and execute test plans, ensure quality assurance, and maintain compliance with IT governance standards.
• Create and update user documentation, training materials, and deliver end-user training.
• Manage vendor relationships, coordinate with technical teams, and communicate status, risks, and impacts to leadership.
• Analyze system data to identify trends, improve forecasting, and support strategic decision-making.
• Champion continuous improvement by recommending process automation and best practices across applications.
Qualifications/Requirements
• Bachelor’s degree in information technology, Computer Science, Business Systems, or related field.
• 5+ years of experience in IT applications analysis, support, or business systems, with at least 3 years in parts, aftermarket, or warehouse management systems.
• Strong knowledge of ERP platforms and integration with inventory, logistics, and warehouse operations.
• Proficiency in SQL, data analysis, and troubleshooting complex system issues.
• Solid understanding of supply chain, distribution, and warehouse processes including order management, inventory control, and shipping/receiving.
• Demonstrated ability to translate business needs into functional/technical solutions.
• Experience leading projects, upgrades, and system enhancements in cross-functional environments.
• Excellent communication, collaboration, and stakeholder management skills.
• Familiarity with Agile, ITIL, or similar frameworks preferred.
Additional Information
The Sr. IT Applications Analyst – Parts Systems plays a critical role in supporting one of the organization’s largest warehouse operations within a multi-billion-dollar parts distribution business. The role ensures ERP, warehouse management, inventory, and logistics systems perform at the highest levels of reliability and efficiency. Key responsibilities include collaborating with stakeholders to translate business needs into system enhancements, leading design, testing, and implementation of upgrades, and partnering with warehouse teams to improve accuracy, order processing, and overall operational efficiency.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.