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IT Intern, Engineering Applications

Date:  Jan 16, 2023
Location: 

Milwaukee, WI, US, 53204-2941

Req ID:  26015
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the mining, forestry, industrial, and construction industries that maximizes value for customers through innovative solutions. With a full line of products supported by our advanced Internet of Things (IoT) technologies and global service network, we help customers safely and sustainably optimize their operations. Our Komatsu, P&H, Joy, Montabert, and Modular Mining products and related services are used to extract fundamental minerals and develop modern infrastructure.

Job Overview

At Komatsu, we create value through manufacturing and technology innovation to empower a sustainable future where people, businesses, and our planet thrive together. As an intern at Komatsu, you will have the opportunity to apply your education in a real-world setting; participate in significant, value-adding projects alongside an experienced mentor, and support your team members in achieving department goals that impact our business and beyond.

How you will help us create value together:

As an IT Engineering Application Support Intern, you will be responsible for a range of support activities for the Engineering and Manufacturing Application Support team.  This department within IT supports the software and IT solutions that support product design and manufacturing. Activities will include creating support documentation, handling user support issues, facilitating access or software requests, and assisting with deployment projects.

This position will be based onsite at our South Harbor location in Milwaukee’s Harbor District! The target start date for this role is Summer 2023 and has potential to be extended into the Fall 2023 school semester. We offer full-time hours during the summer and flexible part-time hours during the academic year.

This role is not eligible for relocation or remote work.

Key Job Responsibilities

  • Interview Engineering and IT stakeholders to create support documents for key Engineering applications.  These would include manuals, user guides, process documentation, etc.
  • Document and transition simple support tasks to the Helpdesk.
  • Resolve Engineering support issues as knowledge increases.
  • Fulfill Engineering service requests (such as access, software, or license requests)
  • Assist with simple implementation projects.

Qualifications/Requirements

Basic Qualifications

  • Pursuing a bachelor’s or advanced degree in Information Technology, Engineering, or similar, from an accredited college or university
  • Sophomore and Junior student in good academic standing
  • Ability to work independently as well as part of a team towards a goal
  • Excellent organization and personal time management skills, ability to handle multiple tasks
  • Strong written and verbal communication skills
  • Possess effective problem solving and critical thinking skills; ability to be creative and resourceful when needed
  • Proficiency using Microsoft Office Suite products (Excel, PowerPoint, Outlook)


Preferred Qualifications:

  • Previous classroom and/or work experience in one or more of the following areas: IT or Engineering.
  • Interest in or aptitude to learn about careers in the heavy equipment industry

What makes Komatsu's intern program unique?

The Milwaukee Internship Program is rooted in community, collaboration, and innovation. Intern program perks include:

  • Several Intern-inclusive networking opportunities such as:
    • Meet & greets with executive leadership
    • Volunteer Week
    • Appreciation Events
    • End-of-Summer Capstone presentations
    • Company-sponsored travel opportunities
  • Access to amenities at Milwaukee HQ’s including a coffee shop, cafeteria serving breakfast and lunch, and free onsite fitness center
  • Potential to come back or join us as full-time employees
  • Real-world project work alongside local, regional, and global team members
  • Mentorship from experienced subject-matter experts in your field


We’re excited that you’re interested in an internship with Komatsu, and we look forward to reviewing your application! While you wait for future communication from our team, we encourage you to learn more about our business by visiting www.komatsu.com.

 

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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