Engineering Intern - Product Support

Job Overview

Komatsu is an indispensable partner to the mining, forestry, industrial, and construction industries that maximizes value for customers through innovative solutions. With a full line of products supported by our advanced Internet of Things (IoT) technologies and global service network, we help customers safely and sustainably optimize their operations. Our Komatsu, P&H, Joy, Montabert, and Modular Mining products and related services are used to extract fundamental minerals and develop modern infrastructure.

At Komatsu, we create value through manufacturing and technology innovation to empower a sustainable future where people, businesses, and our planet thrive together. As an intern at Komatsu, you will have the opportunity to apply your education in a real-world setting; participate in significant, value-adding projects alongside an experienced mentor, and support your team members in achieving department goals that impact our business and beyond.

How you will help us create value together:

As a Product Support Engineering Intern, you will focus on key projects within the Aftermarket Product Support team for Komatsu's Drill Product Line. This position will be based onsite at our South Harbor location in Milwaukee’s Harbor District! The target start date for this role is Summer 2024 and has potential to be extended into the Fall 2024 school semester. We offer full-time hours during the summer and flexible part-time hours during the academic year.

Key Job Responsibilities

• Drive improvements to the Drill storage procedures (decommissioning).
• Develop documentation of service procedures (written or video footage).
• Create a major component serial number database.
• Manage the service/maintenance interval checklists (320XPC drills).
• Participate in maintaining uniformity of MS Teams site containing key product support Information.

Qualifications/Requirements

• Junior or Senior level in undergraduate Engineering program.
• Emphasis of study in Mechanical Engineering (preferred) or Electrical Engineering.
• Interest in, or experience with, hydraulic systems, gearboxes, low voltage circuits.
• Solid communication skills (verbal and written)
• Proficient with basic Microsoft programs (Word, Excel, Outlook, Teams)
• Ability to utilize CAD software (Solidworks preferred)
• Possess effective problem solving and critical thinking skills; ability to be creative and resourceful when needed
• Proficiency using Microsoft Office Suite products (Excel, PowerPoint, Outlook)

Additional Information

What makes Komatsu’s intern program unique?

The Milwaukee Internship Program is rooted in community, collaboration, and innovation. Intern program perks include:

• Several Intern-inclusive networking opportunities such as:
  • Meet & greets with executive leadership
  • Volunteer Week
  • Appreciation Events
  • End-of-Summer Capstone presentations
  • Company-sponsored travel opportunities
• Access to amenities at Milwaukee HQ’s including a coffee shop, cafeteria serving breakfast and lunch, and free onsite fitness center
• Potential to come back or join us as full-time employees
• Real-world project work alongside local, regional, and global team members
• Mentorship from experienced subject-matter experts in your field

We’re excited that you’re interested in an internship with Komatsu, and we look forward to reviewing your application! While you wait for future communication from our team, we encourage you to learn more about our business by visiting www.komatsu.com.