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Engineering Field Technician

Date:  May 21, 2024

Milwaukee, WI, US, 53204-2941

Req ID:  28995
Onsite or Remote:  Remote Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

This critical role within Komatsu Mining effectively supports Drill Engineering development and sustainment of current Drill products operating at customer locations.

Key Job Responsibilities

  • Leads building of new drill products, including prototype machines.
  • Performs validation of design, Engineering Testing and data analysis.
  • Conducts analysis of machine performance and operations data and make recommendations for improved operations and maintenance practices.
  • Leads field projects with new products on customer site.
  • Support customers in operation of the drill and work with Engineering to resolve performance issues.
  • Maintains drill products at Komatsu’s Arizona Proving Grounds. 
  • Suggests product enhancements and design changes.
  • Provides project management of service activities in the field.
  • Provides training and guidance to regional product support technicians and customers on enhanced service and maintenance procedures.
  • Provides equipment maintenance and project management of service activities on new Product Development testing in the field.
  • Interprets blueprints, electrical Schematics, hydraulic schematics and engineering prints.
  • Prevent any loss which may result from negligent inspection or testing, from spoilage/waste of raw or in-process materials.
  • Supervises/leads numerous employees including Welders, Mechanics and Machinists.
  • Consistently promotes a Safety-First attitude.  Constantly looks for ways to improve and maintain a safe working environment by completing FLRA’s, Near Miss Cards and Safety Observations


  • Technical degree in a hydraulic, electrical or mechanical field and minimum 5 years of experience in a similar job. More extensive experience can substitute for a degree.
  • Ability to interpret and understand complicated drawings, specifications, charts, tables and handbook formulas.
  • Ability to Interpret blueprints; electrical schematics; hydraulic schematics and engineering prints.
  • Experience using a variety of precision measuring instruments. 
  • Strong troubleshooting skills in hydraulics, low voltage electrical, mechanical components and control systems.
  • Must be able to communicate with customers and regional management in a professional manner and adjust the scope of work to meet demand.
  • Advanced trade mathematics skills.
  • Must be willing and able to supervise/lead numerous employees including Welders, Mechanics and Machinists.
  • Must have a working understanding of the financial side of the business.
  • Must be able to sustain mental and visual attention and have manual dexterity to perform complex work to high limits of accuracy and quality.
  • Ability to operate electrical power tools and pneumatic power tools
  • Valid driver license and able to pass pre-employment drug screen and physical job requirements.  Ability to obtain a C.D.L if required.
  • Current MSHA preferred.
  • Flexibility to work different shifts.
  • Ability and willingness to travel up to 90%. 

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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