Join Komatsu and Be Part of Something Big
KEY END RESULTS
- Customer companies are provided with timely service on contracted job, insuring customer satisfaction.
- Mid-level position performing both welding and mechanic work on all types of equipment.
- Familiar with mechanical, electrical and hydraulic systems on all models of electric shovels, draglines, loaders, miners.
- Performs dis-assemblies and assemblies; troubleshoots defective operations.
ORGANIZATION
The Field Service Technician II reports to the Service Manager. No direct supervision is normally exercised.
NATURE OF POSITION
The position's primary contacts are customers. Typical interface will occur with Chief Electricians and Maintenance Supervisors. The position also has regular contact with the Warehouse operations to secure parts, the manufacturing facility to obtain technical assistance, the Service Manager and the Regional Manager.
BACKGROUND
This position requires a minimum of three years mine maintenance experience and over one year up to and including three years with numerous welding and cutting applications. Educational requirements are one to three years applied trades training in a particular or specialized occupation. This position requires a Welder Certification, valid driver’s license, pass post-offer drug screen and be able to perform the physical requirements of the position.
PRINCIPLE ACCOUNTABILITIES
- Attends required classroom and hands-on training classes.
- Develops an understanding of mine methods, layouts and mining systems.
- Observes machinery in operation and learns preventive maintenance and basic troubleshooting techniques.
- Understands Joy’s manufacturing and supply chain capabilities and how these create competitive advantage for the company and the customer.
- Works with designated mentors to meet customer and understand service requirements.
- Understands Joy’s sales systems and responsibility for data input and maintenance.
- Obtains MSHA underground certifications and complies with all applicable State and Federal guidelines.
Key Skills – Required by Komatsu
COLLABORATION
Working together with one or more people to complete a project or task or develop ideas or processes.
ADAPTABILITY
Having the ability to adjust to changes in their environment.
HUNTER MENTALITY
A combination of traits that can help someone achieve their goals with consistency and precision.
BUSINESS ACCUMEN
Having the ability to understand business situations and make sound decisions that lead to successful outcomes.
APPLICATION OF KNOWLEDGE
Being able to use what you’ve learned to make decisions and complete tasks in different situations.
LEADERSHIP
The ability to guide, influence or lead others to accomplish a shared goal.
Job Overview
Key Job Responsibilities
Qualifications/Requirements
Additional Information
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k, pension and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.