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Technical Writer

Date:  Dec 6, 2022

Longview, TX, US, 75603 Milwaukee, WI, US, 53204-2941

Req ID:  25660
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

Komatsu is looking for a Technical Writer (Technical Communications Editor) to be based out of our Longview Texas or Milwaukee, WI manufacturing facilities. Technical Writers work on a team to create and maintain Operator and Service documentation associated with the products manufactured at our Longview, TX plant.

Key Job Responsibilities

As a Technical Writer you will:

  • Research engineering drawings; blueprints; electrical, hydraulic, and/or pneumatic schematics; manufacturing operating procedures; applicable industry standards; other internal and external documents; interviews with engineers, service technicians, tradesmen and assemblers; attend equipment kick-off meetings; and coordination with third-party manufacturers and suppliers for information regarding equipment installation and removal, assembly and disassembly, maintenance, adjustments, repairs and lubrication.
  • Modify engineering terms, jargon, and complex principles into language that is technically accurate, yet easily understood by persons without specialized education.
  • Use specialized application software (PTC Arbortext Editor, Content Management System (CMS), Adobe FrameMaker, etc.) to develop and convert content that is formatted in accordance with departmental standards.
  • Create new images, using digital still and/or video cameras, of subject mining equipment, components, processes and procedures to provide greater understanding.
  • Manage document review through a Document Review Site to ensure in-depth, timely review of prepared documentation by engineering, service, product support, legal, safety departments, etc.
  • Edit final documents based on review comments to confirm that format, spelling, grammar, punctuation, style and reading comprehension level are in accordance with published standards.
  • Use the CMS to extract and assemble completed books for distribution via print and other delivery mechanisms.
  • Project manage selected third party vendors in the performance of projects to ensure adherence to the agreed to SOW, accuracy of work, project budget, and timely completion.


The right candidate will bring the following skills to the position:

  • Bachelor's degree in Engineering, Technical Communications, or related degree, or related job experience, or related military experience.
  • Experience in a Technical Writer role, preferably in heavy or mining equipment preferred but not required.
  • Understanding of bill of materials, engineering release notices, and engineering drawings required.
  • Understand principles and processes for communicating about technical subjects (including problem solving methods, audience analysis, rhetorical analysis, conventions of format, and usability).
  • Use current technology to encourage effective communication in a variety of environments (including use of the web, distance communication, electronic publishing, group software, and layout and presentation software).
  • Experience working with stylesheets, preferably in a DITA environment.
  • Experience structuring XML documents and reviewing for validity.
  • Experience using some or all of following software: Arbortext Editor, or other XML editing tools; CMS; Adobe Illustrator; Adobe Photoshop; Paint Shop Pro; FrameMaker; Corel Draw, and Microsoft Office.

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market: Longview

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