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Product Specialist, Underground Drills Equipment

Date:  Mar 30, 2024

Lively, ON, CA, P3Y 1L7

Req ID:  28446
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.


Focusing exclusively on the underground hard rock, underground soft rock, and surface mining sectors, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load, and convey coal and industrial minerals worldwide. Komatsu Mining's products and related services are used extensively for mining coal, copper, iron, gold, and other mineral resources, and the company employs people worldwide.


Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities in addition to the following:

  • Competitive wages
  • Annual Bonus
  • Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
  • Personal wellness allowance
  • Company-sponsored registered pension plan (RPP) and matching program.
  • Paid uniform and personal protective equipment
  • Paid vacation time
  • Paid sick time
  • Company-supplied tools
  • Trades apprenticeship and training opportunities
  • Training and education support
  • Employee social engagement activities and benefits
  • Industry-leading site safety statistics
  • Sustainable employment
  • Ability to be a part of an exciting and innovative company developing new state-of-the-art technology and equipment. 


Please visit our website for more information.

Job Overview

Reporting to the Sr. Product Manager, Underground Drills, the Product Specialist, Underground Drills Equipment supports the technical and commercial strategic growth actions for the underground drilling and bolting product lines.  This position will support the development of a long term drilling product strategy and the functional specifications of the applicable products while working with the product design engineering teams to develop the products to functional specification and then work with the global commercial, aftermarket and marketing teams to work through commercialization of the product.  The position will also support commercial product information requirements for the Komatsu distribution networks sales and technical teams.  The position will be based in Sudbury, Ontario or within 400km of this location.

Key Job Responsibilities

  • Support the development of product line strategy and implementation of existing and new products through the distribution network globally.

  • Conduct market research, competitive intelligence efforts to ensure market-driven product direction is achieved.

  • Work closely with design engineering to ensure functional specifications are achieved through technical design of product.

  • Maintain & establish relationships with new and existing customers (end user and Komatsu distributor sales and service teams) to educate and promote product lines and services.

  • Liaise with technical product support, engineering personnel and sales. Advise engineering, quality, supply chain and manufacturing departments of technical issues, potential solutions or product enhancements to mitigate negative impact and protect or grow the overall business. 

  • Gather and maintain competitive pricing models and market data for underground drilling products.

  • Support commercial and aftermarket teams for drill rigs (jumbos, shaft equipment, etc.) through planning, training, program development as required.

  • Work with Marketing and Drills Product Management on launching products, programs and solutions. Draft documentation as required including:

    • Announcements

    • Photos, Videos, Artwork

    • Internal/External Campaigns

    • Chatter/Komatsu Connect/Yammer


  • BSc. in Mechanical Engineering or equivalent or Diploma in Mechanical Engineering Technology or Mechanical trade is required.

  • 2+ years of experience working with drill technologies and strong hydraulic, electrical knowledge is required.

  • Direct mining/equipment application experience with similar equipment is required.

  • Knowledge of the drilling market in mining operations is desired.

  • Must have excellent communication and public speaking skills with an ability to demonstrate confidence in material knowledge and convey product information to a broad audience with varying levels of product capability.

  • Commercial aptitude and experience with market analysis, sales upselling, sales forecasting is desired.

  • Strong computer skills with ability to prepare data metrics, sales presentations, training materials.

  • Strong organizational and project management skills to multi-task on a variety of projects.

  • Valid passport and driver's license with ability to travel globally to customer sites and Komatsu Mining sales offices, dealers offices.

  • Proficiency in English language, written and oral.

Additional Information

Komatsu is an organization committed to diversity and inclusion in support of growing a global team to achieve our business results and create a better future every day for our globally based employees, customers, partners, and communities. We believe a diverse workforce strongly contributes to our business growth and product innovation.
Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, or disability. Accommodations during the recruitment process are available upon request.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. 

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