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Financial Data Analyst, Parts & Service

Date:  Nov 12, 2023

Lively, ON, CA, P3Y 1L7

Req ID:  28672
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.

Focusing solely on mining, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load, and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Komatsu Mining's support people and through its services located close to the mines. Komatsu Mining's products and related services are used extensively for the mining of coal, copper, iron, gold, and other mineral resources, and the company employs people worldwide.


Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities:

  • Competitive wages
  • Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
  • Personal wellness spending account
  • Company-sponsored registered pension plan (RPP) and matching program.
  • Safety boot voucher
  • Paid vacation
  • Company-supplied tools
  • 4/5 Rating on Glassdoor 
  • Sustainable employment
  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
  • Discussion regarding full compensation package conducted upon initial pre-screen


Please visit our website for more information.

Job Overview

The Financial Data Analyst, Parts & Service will work as part of a multi-functional aftermarket team. The role entails the compilation, analysis and monitoring of parts sales data, pricing data, customer data and vendor data to provide ongoing information to the business in support of parts sales growth and accurate inventory planning. 

Key Job Responsibilities

  • Compile and analyze sales data and develop standard reports for presentation of results to aftermarket team and senior managers this includes parts sales performance, parts sales trends, parts pricing, competitor comparison,
  • Monitor and evaluate sales performance by part category, item code, geography, customer and product line and report results to aftermarket team and senior managers.
  • Evaluate parts sales trends and capture rate and develop parts sales forecast by part category, item code, geography and product line to enable enhance parts inventory planning with aftermarket team.
  • Assess data from a variety of sources to gain insight into pricing strategies and market trends including competitor parts data, status and trends. Make recommendations on parts pricing strategies based on analysis of data.
  • Apply statistical modeling methods to determine potential impact of pricing strategies on profitability and targeted margin capture.
  • Perform related analytics to monitor parts service metrics including gathering data from Komatsu Mining sales distributors to monitor trends globally and within specific sales regions/customers/dealers.  Parts service metrics to include inventory capture rates, OTD, warranty/quality, etc.
  • Establishes and maintains parts coding, factory pricing and customer pricing information in the ERP system to ensure that fixed price agreements are accurate and current.
  • Understand supplier cost base levels including MDC cost, Direct Ship Program cost and supplier independent aftermarket costs. Establish price quote based on product strategy and cost.
  • Process requests for parts pricing received from dealers, field parts sales, or internal customer support departments in a timely manner. Update customers with status when information is not immediately available. Follow up with suppliers, purchasing, and procurement when information is not immediately available.
  • Review inquiries from dealers and field sales to validate published prices. Update parts pricing systems with new part information for MDC distributed items. Analyze new part add reports and calculate parts pricing for systems update.


  • Bachelor’s Degree required within business administration, finance or data analysis.
  • Advanced excel and power BI knowledge.
  • Advanced understanding of data analysis and interpretation.
  • Speed of execution / multi-tasking.
  • Basic technical understanding of parts function.
  • Thorough understanding of price and margin calculations.
  • Thorough understanding of parts sales distribution networks, vendor programs, and transaction processes.
  • Basic business and accounting principles.
  • Understand and meet the needs of customers and address the interest and concerns of all organization stockholders.
  • Excellent customer relations and active listening skills.
  • Good time management and organizational skills.
  • Highly developed interpersonal skills.
  • Computer Literacy including MS Office (Excel, Word, Power Point, etc.).
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of an integrated, broad team.
  • Self-motivated with demonstrated initiative and high energy.
  • Valid passport and driver’s license for travel requirements.
  • Legal eligibility to work in Canada.

Komatsu (Joy Global - Canada) is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted. 

Accommodations during the application process are available upon request.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.  


Note to Recruiters: Komatsu and its subsidiaries do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Komatsu, directly or indirectly, will be considered Komatsu property. Komatsu will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.

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