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Heavy Equipment Technician (Field)

Date:  Jul 3, 2024
Location: 

Laurel, DE, US, 19956

Req ID:  30143
Onsite or Remote: 

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

What Komatsu Offers

  • Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
  • Boot, tool, prescription safety glasses, and clothing reimbursement
  • Paid vacation, sick, floating holiday, and holiday
  • Employee recognition, career development opportunities, and excellent job security
  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Job Overview

As a Sr. Field Service Technician, you will provide on-site support by maintaining and repairing all Komatsu equipment using both Mechanical and Welding applications in a field environment.

 

Key Job Responsibilities

  • Provide maintenance, diagnostics, and repair of heavy construction equipment in the field.

  • Complete all work in a safe, professional, and timely manner.

  • Document machine information and repairs in the work order system.

  • Maintain a clean work area and professional care of all machines, equipment, and tools.

  • Identify and communicate additional repair and maintenance opportunities to management to increase customer uptime.

  • Maintain technical and product knowledge on all equipment sold by the dealership.

  • Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.

  • Follow all safety policies and procedures while performing work assignments.

  • Conduct self in the presence of customers, suppliers, and the community in a professional manner.

  • Participate in department and company meetings and provide input on continuous improvement opportunities to drive internal and external customer satisfaction.

  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer support.

  • Perform all other duties as assigned by management in a professional and efficient manner.

Qualifications/Requirements

  • High School diploma or GED (General Education Degree)

  • Technical School/Technical College or related work experience.

  • Proficiency in mechanical & electrical systems (engines, transmissions, hydraulics, electrical, emissions components).

  • Good computer skills.

  • Ability to work independently with minimum supervision.

  • Excellent customer service skills.

  • Strong oral and written communication skills.

  • Maintain a sufficient tool inventory to perform assigned tasks.

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CB1


Nearest Major Market: Delaware

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