Service Technician II

Date: Jun 25, 2025

Location:

Kilgore, TX, US, 75662 Longview, WA, US, 98632

Req ID: 33146

Onsite or Remote: Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

Key Job Responsibilities

Responsibilities Include:

Candidate must possess a strong commitment to safety of self and others.
Identify the problem and cause of failure through logical troubleshooting steps and failure analysis.
Determine corrective action through the inspection of failed parts.
Determine reuse or replacement of parts through visual inspection and measurement.
Repairs or replaces machine components.
Installs components and parts in machinery.
Lubricates and cleans parts.
Starts/operates machinery to test performance.
Perform work in a variety of environments including the field, customer job sites, and the shop.
Maintain a clean work environment.
Complete service reports and timecards timely and accurately.
Maintain company, vendor and product confidentiality.

Qualifications/Requirements

General Skills and Qualifications Required:

Must demonstrate troubleshooting and analytical problem-solving skills.
Respond to all customer requests courteously, professionally and in a timely manner.
Ability to work well with minimal supervision.
Must be able to stand for long periods of time along with walking, climbing ladders and stairs, reaching, pulling, leaning, and twisting.
Must have excellent time management skills.
Must be able to work well independently or with others in a team environment.
Must be able to work well under pressure, within deadlines while maintaining a positive attitude.
Must be reliable, honest and have a strong work ethic.
Must be able to communicate effectively verbally and in writing with customers and co-workers.
Ability to perform other job-related duties as assigned.
Must be able to lift up to 75 lbs.

Education and Experience Requirements:

Candidate must be willing to learn new tasks and have pride in the quality of their work.
Routine overtime is involved.
High School Diploma or GED.
Preferred 2 or 4 year technical degree as it relates to the heavy equipment industry.

Additional Information

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $Starting at $29.83 per hour. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k, pension and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together. 

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.