The Company

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Purpose

Responsible for the management and execution of projects and product deployment teams,  manages regional project and deployment activities, ensuring all work is completed safely, on time, and within budget, in line with Komatsu’s SLQDC principles and project management best practices. Accountable for the safe, effective and efficient allocation and scheduling of people and resources to achieve project timeline and profitability targets. Contribute to the growth of regional revenues through creating and maintaining a high-performing team, fostering a proactive safety culture, promoting continuous improvement, and upholding high standards of quality and customer satisfaction. Through effective planning, resource management, and clear communication, the Manager drives successful project outcomes that support growth and excellence in the region.

Travel Requirements

Determined by projects and operational requirements (including site supervision, client and corporate engagements).  Travel within Africa and abroad is an essential requirement. Actual travel  ten to fourteen days per month.  

Job Duties and Responsibilities

Determined by projects and operational requirements (including site supervision, client and corporate engagements).  Travel within Africa and abroad is an essential requirement. Actual travel  ten to fourteen days per month.  

•    Manage and lead the team of project engineers internal or external and deployment team to ensure quality and value in use is delivered to the customer as per the project SOW (Scope of Works).
•    Ensure that all projects are documented correctly and include an achievable SOW with sign off by the customer stakeholder and General Manager prior to work commencing. 
•    Manage contract application during project execution to ensure the objectives are SMART and that all cross functional deliverables have been accepted.  
•    Oversee the management of resource planning and scheduling including procurement of hardware, labour required and software.   
•    Manage and have responsibility for the budget and costs incurred for all projects to ensure financial projects are delivered on time and within profitability targets.   
•    Prepare and communicate project reports which are accurate and clearly define the project status to internal and External stakeholders.   
•    Escalate issues to the Regional Senior Technical Services Manager which may impede or affect the successful execution of a project as soon as practicable. 
•    Lead, mentor and manage the projects and deployments business function to optimise skillsets to meet current and future business needs whilst focusing on employee safety, wellbeing and career development. 
•    Support the development of a cross functional training program with the regional support business unit to increase employee development opportunities and depth of skilled resources. 
•    Develop and execute team initiatives in line with organisational strategies to retain high-quality resources within our business unit.  
•    Drive proactive collaboration and communication cross functionally within MTS to achieve the Business Plan, goals and objectives. 
•    Comply and support corporate Project processes and reporting requirements.  
•    Effective, efficient and accurate use of business systems including but not limited to SharePoint, Corporate Traveller, Expense reporting, Zendesk support portal and Harvest 
•    Maintain compliance to all legislative, MTS and customer site policies, rules, and requirements. 
•    Reinforce awareness and demonstrate commitment that safety is our top priority and that “zero accidents” is achievable

Required Skills

Required Education, Experience/Certifications and/or Credentials

•    Tertiary qualification  in Project Management or Engineering or related field i.e. CAPM, PMP, Agile/Scrum certifications, PRINCE2 and/or PMI-ACP   
•    Minimum seven years project management experience (software /hardware or mining environment preferred).   
•    Experience and knowledge of mining operations a strong recommendation. .    
•    Experience and knowledge of Mining Technology Solutions products  An added advantage. 

Management/supervision

•    7+ years of experience in a Project Management or client services role, ideally within the mining technology or industrial sector.
•    Proven track record in Planning, leading, and executing complex projects teams across multiple regions.
•     Understanding of the EMEA, South Africa, Africa and European markets, along with a focus on customer-centric approaches.
•    Demonstrated success in driving customer engagement, ensuring quality proactive Project Management and Deployments, and achieving solution stability

Skills & Competencies

•    Strategic thinking and Customer Experience focus
•    Strong problem-solving abilities and customer-first mindset
•    Financial management and budgeting knowledge and experience
•    Strong communication and relationship-building
•    Cross-functional collaboration and influencing skills
•    Must be flexible, receptive to change, and have the ability to adapt quickly to changing business requirement
•    Interpersonal skills, Cultural awareness & sensitivity

Desired Skills

Our company is committed to fostering a meritocratic culture where all employees are empowered to excel, grow, and contribute to our collective success. We embed the following core values and behaviours into our everyday work environmen

• Failing Forward Fast: We encourage making decisions quickly, learning from mistakes, and applying those lessons to future initiatives. We see setbacks as opportunities for growth and innovation.

• Coaching Culture: We believe in setting mutual goals and priorities, providing honest and constructive feedback regularly. This approach supports continuous development and strong team collaboration.

• Pioneering Spirit: We seek out opportunities for innovation and are not afraid to push boundaries. We embrace new ideas and strategies to overcome challenges and stay ahead in the industry.

• Proactive Urgency: We take ownership of our responsibilities, actively seeking opportunities and addressing issues proactively. We respect deadlines and time commitments, ensuring we deliver impactful results efficientl

This culture promotes a dynamic, supportive, and innovative work environment where individual contributions drive our collective success.