Job Overview

We are seeking an HR Operations Coordinator to join our team in Milwaukee, WI (South Harbor District).

As a member of the Shared Services team, the HR Operations Coordinator is responsible for delivering high-quality HR administrative support and managing employee lifecycle transactions for assigned business units. This role serves as a key point of contact for employees, managers, HR Business Partners, Payroll, and other internal stakeholders, ensuring HR processes are completed accurately, timely, and in compliance with company policies and applicable regulations.

The HR Operations Coordinator supports onboarding, offboarding, employee data management, contractor administration, payroll-related activities, HR reporting, and new hire orientation. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment.

Key Job Responsibilities

• Process employee lifecycle transactions, including new hires, transfers, promotions, compensation changes, leaves of absence, and terminations within HR systems.
• Maintain employee records and ensure the accuracy and integrity of employee data in SAP SuccessFactors.
• Coordinate onboarding and offboarding activities for employees, contractors, and interns, ensuring all required documentation and system updates are completed.
• Facilitate and present new hire orientation sessions, delivering a positive onboarding experience while educating employees on company policies, programs, and resources.
• Partner with Payroll, HRIS, Benefits, and HR Business Partners to resolve employee and system-related issues.
• Assist employees and managers with inquiries related to HR policies, procedures, payroll, benefits, and HR programs.
• Assist with headcount reporting, workforce analytics, and ad hoc reporting requests.
• Monitor HR workflows and transactions to ensure payroll deadlines and service level expectations are met.
• Maintain working knowledge of HR laws, regulations, company policies, and HR best practices.
• Identify process improvement opportunities and recommend solutions that enhance efficiency and service delivery.
• Handle sensitive and confidential information with the highest level of professionalism and discretion.

Qualifications/Requirements

Required Qualifications

• 1–3 years of Human Resources experience.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Working knowledge of HR laws, regulations, and HR best practices.
• Experience working with HRIS and payroll systems.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Strong verbal and written communication skills, with the ability to effectively interact with employees and leaders at all levels of the organization.
• Experience delivering presentations and facilitating training sessions for large groups.
• Demonstrated ability to manage multiple priorities and independently complete projects and assignments.
• Strong analytical skills with the ability to collect, interpret, and analyze data, establish facts, and draw meaningful conclusions.
• Ability to identify issues, evaluate options, and recommend practical solutions.
• Exceptional attention to detail and accuracy.
• Strong organizational, time management, and prioritization skills.

Preferred Qualifications

• Experience working with SAP SuccessFactors.
• Experience working with UKG payroll and workforce management systems.
• Experience supporting HR shared services or HR operations environments.
• Advanced Excel and PowerPoint skills strongly preferred.

Additional Information