Working Supervisor, Field Service

Date: Mar 25, 2025

Location:

Gillette, WY, US, 82718

Req ID: 32686

Onsite or Remote: Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

This position will supervise the Field Service Team, drive zero harm, customer relations and technical support. Manage budgeted revenue, margin and expenses. Manage projects, customer quotes, billable to jobs.

Key Job Responsibilities

Supervise and provide leadership for the field service team.
Drive zero harm.
Project management – job coordination and quoting.
Communication with customers and Komatsu management team.
Build field service team to budgeted head count
Coordinate with other regions on manpower requirements
Drive Field service utilization
Technical support for both internal and external customers

Qualifications/Requirements

Education required – Mechanical engineering or technical experience with heavy mining equipment
Shove and dragline experience
Project management experience
MSHA certified
Ability to use a wide array of diagnostic, functional tools and specialty instruments
Excellent computer, verbal, and written skills
Flexibility with travel based on needs and overall company objectives
Ability to understand specialized engineering terms and to explain engineering principles in common terms
A valid driver's license

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.