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Field Service Technician

Date:  Jan 10, 2023

Elko, NV, US, 89801

Req ID:  23598
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

Current MSHA, valid driver license and able to pass pre-employment drug screen and physical job requirements.

Consistently promotes the Komatsu Safety-First attitude which includes but is not limited to:

Understands and complies with all established Cardinal Rules

Working safely, promoting the safety of coworkers

Constantly looking for ways to improve and maintain a safe working environment by completing FLRA’s, Near Miss Cards and Safety Observations.

Key Job Responsibilities


  • Inspects equipment for proper performance and determines faults and malfunctions.
  • Troubleshooting and diagnosis; adjust equipment & repair/replace parts components or systems according to scopes of work.
  • Tests repaired equipment to ensure proper operational performance.
  • Commission new equipment.
  • Provide customer training as required.
  • Completes accurate time records, technical reports, failure reports, etc.
  • Stays current with industry, customer, product developments and technical best practices.
  • Builds strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
  • Ability to set cribbing, hydraulic jacks and safety jack stands to lift electric shovels.
  • Any other duties as appropriate and required



Use of advance trade mathematics

Ability to interpret and understand complicated drawings, specifications, charts and tables

Ability to use all varieties of precision measuring instruments

Over 3 years up to and including 5 years in similar job experience

May be responsible for work and safety of one to two other people

Must possess advanced skill level with numerous welding applications and mechanical troubleshooting with diagnostic equipment

Ability to field machine with bore welding and bar set-up and cutting

Knowledge on how to align couples on motors, transfer cases and gearboxes

Additional Information


Compensation: Komatsu has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The hiring range for this position is: $22.44 to $40.00 USD Hourly.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium: Addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

  • Shift:  Various shifts, must be willing to be flexible, as shifts are changed to meet customer and business needs
  • Travel:  Flexibility with travel based on needs and overall company objectives.
  • Referral Bonus:  $500.00 (This position is eligible for an employee referral bonus, if you're being referred by an employee, remember to add their name to your job application)
  • Company Vehicle (valid driver license and motor vehicle check required)
  • Sign on Bonus up to $5,000.00 (depending on experience)
  • Paid travel time
  • Night Shift Differential
  • Vacation
  • Sick Time
  • Holiday
  • Floating Holiday
  • Medical, Dental, Vision, Life Insurance and 401k

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market: Elko

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