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CTS Coordinator - Fort McMurray, AB

Date:  May 21, 2024

Fort McMurray, AB, CA, T9K 0K4

Req ID:  29945
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.

Focusing solely on mining, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load, and convey coal and industrial minerals worldwide. Customers receive a superior experience through direct relationships with Komatsu Mining's support people and through its services located close to the mines. Komatsu Mining's products and related services are used extensively for the mining of coal, copper, iron, gold, and other mineral resources, and the company employs people worldwide.

Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities:

  • Competitive wages
  • Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
  • Personal wellness spending account
  • Company-sponsored registered pension plan (RPP) and matching program.
  • Safety boot voucher
  • Paid vacation
  • Company-supplied tools
  • 4/5 Rating on Glassdoor 
  • Sustainable employment
  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
  • Discussion regarding full compensation package conducted upon initial pre-screen

Please visit our website for more information.

Job Overview

Reports to: Manager, Component Tracking System

Shift: 5x2

Location: Fort McMurray, AB

Relocation: No

Travel: 10%



  • Manage Component Tracking System (CTS) for equipment in region.
  • Collaborate with Customers, Account Managers, Customer Service Representatives and Service Teams to maintain an accurate fleet history and component forecast.
  • Meticulously gather, validate, and input data in CTS and SAP (LSF’s), updating various dates and hours.
  • Assist Parts and Administration Manager, CTS Manager, and Inventory Team in reviewing LSF demand and launching orders.
  • Work with Factory Planner/Scheduler to manage open order dates and support region in achieving OTD and turns metrics.
  • Be an active member of the Inventory Team by supporting the Parts and Administration Manager and CTS Manager in achieving inventory objectives.
  • Work with and assist Account Managers in meeting their targets.
  • Organize and conduct meetings.
  • Provide CTS dashboard reviews and build reports.
  • Assist various departments in problem resolution and research of inventory related issues.
  • Provide strong customer support and build positive relationships to enhance business opportunities with both internal and external customers.
  • Monitor Component Exchange Program components and provide regular updates and forecasting to team.



  • Associates degree preferred.
  • Minimum 2 years SAP experience.
  • Minimum 2 years Planning and/or Inventory Management experience.
  • MS Office experience with Excel and Outlook emphasis.
  • Experience in Salesforce with emphasis in the CTS module.
  • High-level attention to detail.
  • Multi-tasking and strong organization skills.
  • Strong written and verbal communication skills.


Komatsu (Joy Global - Canada) is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted. 


Accommodations during the application process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.  


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