Join Komatsu and Be Part of Something Big!
Job Overview
Komatsu Financial provides wholesale, retail and operating lease financing for 30+.contracted Komatsu distributors and their customers, with 300 locations in North America. In addition, over 1000 wholesale accounts globally. Retail / leasing balances are more than $5 billion with over 36,000 contracts, while wholesale balances include over 100K+ invoices and totals $1 B+ over the same period. Annual cash receipts for Komatsu exceed over $7B. As an Operations Representative, you will manage an assigned geographic territory by supporting customers and dealers across retail and wholesale financing. This role blends collections, customer service, financial analysis, and relationship management to ensure timely resolution of account issues and provide a strong foundation for business growth.
Key Job Responsibilities
- Serve as primary contact for customers and distributors within assigned territory
- Manage retail finance accounts, including past-due follow-up and payment solutions
- Respond to customer/dealer inquiries with timely and accurate information
- Oversee wholesale financing and floor plan processes with distributors
- Conduct onsite inventory audits and prepare documentation
- Build cross-function relationships and support ongoing business operations
Qualifications/Requirements
- Bachelor's degree in Finance, Business, or related field.
- Entry level position
- 20% travel
- Advanced Excel
- VLOOKUP, pivot tables, data analysis
- Strong communication and relationship management
- Ability to handle challenging customer situations professionally
- Power BI
Additional Information
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $60,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.