Job Overview

The Office Administrative Assistant (Front desk) serves as the first point of contact for visitors, customers, and employees. This role provides exceptional customer service, manages day-to-day front office operations, and supports administrative functions to ensure smooth and efficient business operations.

Key Job Responsibilities

Front Desk & Customer Service (CHQ Welcome Lobby and Company Merchandise store)

• Greet visitors warmly and direct them to the appropriate personnel or department.
• Answer, screen, and route incoming phone calls in a professional and timely manner.
• Maintain a clean, welcoming, and organized reception area and company merchandise store.
• Manage visitor sign-in procedures, badges, and security protocols as required.
• Supports MarComm team with merchandise sales for the company merchandise store.

Administrative Support

• Perform general clerical and administrative duties as needed (data entry, coordination of activities, system maintenance, expense reports, travel reservations, etc.).
• Schedule meetings, conference rooms, and appointments for staff as needed.
• Assist with creating and updating reports, spreadsheets, databases, and presentations.
• Support HR and management with other administrative tasks as requested.

Office Operations

• Monitor and maintain inventory of office supplies; place orders when necessary.
• Coordinate lunches and other employee events as needed.
• Assist with both onboarding and offboarding tasks as needed.
• Partners with Office Services, IT and HR to provide a positive employee, guest and visitor experience.

Qualifications/Requirements

Education & Experience

• High school diploma or equivalent required; associate degree preferred.
• 1–2 years of experience in office administration, customer service, or a related role.
• Experience working in a corporate environment preferred.

Skills & Competencies

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional, friendly, and customer-focused demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Powerpoint) and aptitude to learn other software systems.
• Ability to handle sensitive information with discretion.
• Strong attention to detail and problem-solving skills.
• Must be able to be to demonstrate follow up and follow through.

Additional Information

Hiring Range 

At Komatsu, your base pay is one part of your total compensation package. This role pays $45,000 - $60,000/annualized. The actual offer will consider a wide range of factors, including skills and relevant experience.

Company Benefits 

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs