Join Komatsu and Be Part of Something Big!
Job Overview
The Component Exchange Program Analyst is responsible for overseeing, analyzing, and optimizing CEP and Repair and Return operations and inventory across the global supply chain. This role ensures efficient, cost-effective, and high-quality processes by leveraging data insights, driving standardization, and collaborating with internal teams and external partners. The analyst monitors repair performance, identifies trends and improvement opportunities, and supports strategic initiatives to enhance turnaround time, reduce costs, and improve customer satisfaction and inventory performance. Additionally, the role helps ensure compliance with global policies, service level agreements (SLAs), and quality standards while enabling continuous improvement across all regions.
Komatsu is a global leader in the Mining and Heavy Equipment industry. We have a position available immediately for a Senior Logistics Analyst. This onsite position is located at our Charleroi, PA Global Distribution Center (off the Bentleyville exit of Route 70), currently with a hybrid weekly schedule of 4 days in the office and 1 day remote.
At Komatsu, we value Collaboration, working together with one or more people to complete a project or task or develop ideas or processes; Adaptability, having the ability to adjust to changes in their environment; Hunter Mentality, a combination of traits that can help someone achieve their goals with consistency and precision; Business Acumen, having the ability to understand business situations and make sound decisions that lead to successful outcomes; Application of Knowledge, being able to use what you’ve learned to make decisions and complete tasks in different situations; and Leadership, the ability to guide, influence, or lead others to accomplish a shared goal.
Key Job Responsibilities
- Create and maintain reporting tools and data dashboards to evaluate key indicators such as total repair inventory levels, average and cycle-based turnaround times, cost per repair (including labor, parts, and logistics), and adherence to defined service level agreements. 25%
- Execute system-driven coordination across supply chain, logistics, quality, engineering, warehouse, and customer service functions by leveraging operational and systems platforms to resolve issues, streamline transactions, and optimize the end-to-end repair processes. 25%
- Use data analytics to identify performance trends, determine root causes of issues, and uncover and action opportunities for improvement to optimize component and repair parts inventory through the planning and maintaining of stocking levels necessary to support the business. 20%
- Deliver data-driven insights and strategic recommendations to senior leadership to improve operational efficiency, product quality, and inventory performance. 10%
- Drive and implement the standardization of repair processes across all global regions and vendors. 10%
- Participate in global projects related to repair strategy, system enhancements, and network optimization. 10%
Qualifications/Requirements
Required Skills
- B.S. degree in business, logistics, supply chain, or related field preferred or equivalent experience
- 3-5 years’ experience in Global Distribution/Logistics/Warehousing
- Certification in Logistics or Supply Chain Management preferred (ISM, CSCMP, APICS)
- Proficiency in computer programs (ie SAP, Microsoft Office, etc)
- Ability to travel to local and global sites (5-10% travel)
Preferred Skills
- Strong analytical, investigative, interpersonal, and communication skills
- Ability to multi-task, working as team champion as well as team member in matrixed organization
- Excellent communication and collaboration skills
Additional Information
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.