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NAPP LCM Representative II

Date:  Sep 21, 2022

Charleroi, PA, US, 15022-3493

Req ID:  24382
Onsite or Remote:  Partial Remote Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

  • Collect, manage, and evaluate Key Performance Indicators for improvement opportunities.
  • Recommend and offer suggestions to most effectively utilize and safely operate the equipment.
  • Advise the mine on proper maintenance procedures and development of preventative maintenance schedules.
  • Leads regular continuous improvement meetings
  • Assist mine personnel to evaluate electrical, hydraulic and mechanical failure and recommend corrective action.

Key Job Responsibilities

  • Complete regular machine inspections with customer
  • Determine and implement effective preventative maintenance schedules with mine personnel
  • Evaluate monthly parts and component usage, determine excessive use levels, suggest corrective actions
  • Collect and manage Key Performance Indicators
  • Complete regular inventory reviews to determine customer stocking requirements
  • Conduct on-the-job training for equipment maintenance and operation
  • Lead quarterly review teams
  • Evaluate down time occurrences for improvement opportunities
  • Complete machine commissioning requirements
  • Act as liaison between Joy (Komatsu) and mine personnel
  • Observes equipment operation to ensure proper performance.  Suggests necessary improvements.
  • Submit timely and comprehensive Field Service Reports related to machine performance and other activities
  • Reduces contract liability exposure
  • Counsels customer in maintenance of equipment
  • Responds to product complaints in an expeditious manner


  • 3-5 years technical/maintenance experience with underground mining equipment
  • Associates degree in Engineering, related discipline or equivalent experience
  • Proficient with Personal computer, Microsoft Office Suite and SAP basic

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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