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Demand Planning & Provisioning Analyst CAPP/NAPP

Date:  Sep 19, 2023

Charleroi, PA, US, 15022-3493

Req ID:  28050
Onsite or Remote:  Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

Key Job Responsibilities

Hay Points 372

  • Facilitate demand planning and provisioning meetings with designated sales region to discuss mine plans, part & components needs.  Relay service (CEP/R&R) needs to service planning analyst.
  • Action forecasting in SAP/IBP at a customer level to optimize service and working capital to provide maximum parts & service to customers from nearest Komatsu warehouse.
  • Work with varying departments, manufacturing, and service facilities to identify and utilize E&O inventory within region.  Scrap inventory if necessary.
  • Oversee a product group at a AMNO level and maintain inventory controls.
  • Effectively coordinate pro-share inventory related information with regional business partners.
  • Develop a thorough understanding of customers' internal organization and operations.  Recommending methods of handling specific customer situations to Management.
  • Provide service to sales and international groups such as customer information, machine populations, product changes, sales dollars and volume reports, where-used information, backorder reports etc.
  • Provide awareness to management of changes in customer policies and attitudes as they relate to parts marketing and customer service.
  • Plan and administer special customer projects such as the stratification programs, vendor stocking, consignment, and other individual customer stocking projects.
  • Manage Engineering Changes (ECM) and take appropriate action to ensure all inventory is at the correct revision level in SAP/IBP.
  • Ability to analyze and report data related to the Supply Chain/inventory management.
  • Ability to effectively communicate to different levels of the organization.
  • Conduct meetings with various departments, manufacturing and service centers.
  • Work on various projects and other responsibilities as needed.
  • Travel approximately 5% of the time to warehouses, service centers, customer mine sites, and other Komatsu locations.


  • Bachelors or Associates Degree in Business or Inventory related discipline required or
  • Three to five years of supply chain inventory management experience in Strategy/Forecasting. 
  • Proficiency with inventory management/ computer  programs required (i.e. SAP, IBP, PowerBI, Microsoft Office/Excel, Salesforce, Power Point)
  • Three to five years’ experience in project management and forecasting in an industrial work environment.
  • Ability to read/review electrical, hydraulic, and mechanical drawings. 
  • Proficient communication skills: verbal and written.
  • APICS certification preferred.

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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