Join Komatsu and Be Part of Something Big!
Job Overview
The Technical Instructor/Developer is responsible for designing and delivering comprehensive training programs that enhance technical skills and knowledge. This role involves developing curriculum, creating instructional materials, and conducting training sessions for various technical topics. The instructor will also collaborate with subject matter experts to ensure the accuracy and relevance of the content, while continuously evaluating and improving the training programs to meet the evolving needs of the organization.
Key Job Responsibilities
- Develop Training Programs: Instructor/Developers are responsible for developing and delivering training programs that support product initiatives. This includes creating materials, courses, and classes for internal personnel, distribution personnel, end-user customers, and international subsidiaries. (20%)
- Conduct Training Sessions: They instruct technical training classes pertaining to internal personnel, subsidiaries, distributors, and end-users. This ensures correct diagnostic procedures, cost-effective, and timely repair and maintenance of equipment. (20%)
- Collaborate with Subject Matter Experts: Instructor/Developers collaborate with subject matter experts to ensure the accuracy and relevance of the content. They continuously evaluate and improve training programs to meet the evolving needs of the organization. (20%)
- Evaluate Course Effectiveness: They perform in-depth needs analysis on course effectiveness and revise materials continually as content and approach changes dictate. (20%)
- Provide Technical Support: When necessary, provide engineering and service support reviewing schematics, troubleshooting procedures, and testing / adjusting methods for new model development. (10%)
- Manage Classroom Aids: Identify, develop and/or procure special tooling, components, and other materials needed to prove a state-of-the-art learning experience. Regularly review tooling and components ensuring resources are up-to-date and relevant to the latest product offerings. (10%)
Qualifications/Requirements
Education: Associate degree (A.S.) Electrical Engineering Technology (EET), or Mechanical Engineering Technology (MET) or bachelor’s degree, EET, Electrical Engineering (EE), Mechanical Engineering (ME) or related military training/combination or work experience.
Experience:
- Minimum 3 – 10 years of experience developing / instructing technical training in the field(s) of heavy equipment or mining.
- In addition, 3 – 10 years of experience as a heavy equipment technician or service-related work with machine control systems such as mechanical, electrical, air, hydraulic, or computer, is considered a plus.
- Skills: Strong communication and interpersonal skills to effectively convey technical information and foster a collaborative learning environment. Ability to provide detailed reports and feedback to service engineers and the manufacturing plants regarding any relevant machine issues from customers. Hands on experience operating CE and/or mining class products. Deep knowledge of the subject matter and the ability to explain complex concepts clearly. Ability to remain calm and flexibility to adjust teaching methods.
Certifications: Relevant certifications in training and technical service are a plus
Travel: >50% domestic and international travel.
Additional Information
Preferred Skills:
- Interpersonal Skills: Ability to build rapport and maintain positive relationships with students.
- Innovative Teaching Methods: Creativity in developing engaging and effective teaching strategies.
- Continuous Learning: Commitment to staying updated with the latest advancements in the field.
- Assessment Skills: Proficiency in evaluating student performance and providing constructive feedback.
- Cultural Competence: Understanding and respecting diverse backgrounds and perspectives to create an inclusive learning environment.
Product Specific Skills / Knowledge:
- Knowledge of Komatsu System engine, hydraulics, electrical, powertrain
- Ability to interpret fault codes, use diagnostic tools (e.g., Komatsu’s KOMTRAX or service software), and isolate mechanical/electrical issues.
- Proficiency reading service manuals, schematics, and parts diagrams
- Experience with tools, measurements, torque specs, and component repair/replacement.
- Knowledge of OSHA/MSHA standards and safe maintenance practices around heavy machinery.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.