Field Service Technician

Date: Jun 17, 2025

Location:

Billings, MT, US, 59105

Req ID: 33191

Onsite or Remote: Onsite Position

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Job Overview

Maintain and repair Komatsu underground equipment
Timely, effective repairs of machine components in the Field

Key Job Responsibilities

Inspect equipment for proper performance and determine faults and malfunctions.
• Troubleshooting and diagnosis; adjust equipment & repair/replace parts components or systems according to scopes of work.
• Tests repaired equipment to ensure proper operational performance.
• Commission new equipment.
• Provide customer training as required.
• Complete accurate time records, technical reports, failure reports, etc.
• Stay current with industry, customer, product developments and technical best practices.
• Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
• Ensure customer satisfaction within area of primary responsibility
• Work safely and follow all Komatsu/Customer safety policies and procedures.
• Complete related paperwork and access databases require to complete job accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.

Qualifications/Requirements

•   Associate Degree in Diesel Technology or equivalent.
•   Minimum of 1-3 years related experience and/or training; or equivalent combination of education and experience.
•   Flexibility to work various schedules including shift work.
•   Certified to operate a forklift and/or manlift
•   May be required to complete a DOT physical
•   Required to complete MSHA certification
•   May be required to complete respirator certification

Additional Information

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Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.  We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together. 

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/ .

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Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

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EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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